THE PERFORMANCE MANAGEMENT GROUP LLC
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1 THE PERFORMANCE MANAGEMENT GROUP LLC LEAN SIX SIGMA EXCELLENCE IN HEALTHCARE DELIVERY GREEN BELT CERTIFICATION Performance Improvement Training for the Healthcare Industry
2 ABOUT THE LEAN SIX SIGMA EXCELLENCE IN HEALTHCARE DELIVERY GREEN BELT CERTIFICATION PROGRAM The Lean Six Sigma Excellence in Healthcare Delivery Green Belt Certification program for is a rigorous 10 unit 43 lesson certification program designed to produce competent graduates who effectively implement continuous improvement systems in healthcare organizations. This program is derived from a variety performance improvement methods including: The Malcolm Baldrige Healthcare Criteria for Performance Excellence Lean Six Sigma Total Quality Management The Toyota Productive Management System The Performance Management Group helps candidates master problem-solving, project management & business analysis skills while producing sustained measurable cost improvements in a healthcare delivery system. Candidates also learn to apply the concepts of continuous improvement as a means to help healthcare organizations deliver better patient outcomes while driving down the cost of patient care. Equipped with a proven method for improving productivity & patient satisfaction, green belts are prepared to add value to any healthcare organization. Why Earn a Green Belt Certification in Healthcare Performance Improvement? Enhance your problem-solving and performance improvement expertise Build your credentials Increase your professional capital and market value Expand your professional network Become a recognized expert as an effective performance improvement professional
3 RACTICAL LEARN BY HEARING LEARN BY SEEING LEARN BY DOING! Through adult learning instruction, real world case studies, and practical exercises, TPMG promotes powerful performance improvement skill building. The program uses multimedia presentations, value added tutorials and real world application from case studies. Gerald Taylor, Managing Consultant The Performance Management Group LLC APPLICATION
4 The Certification Program Lean Six Sigma Green Belt Requirements Green Belt Certification in Healthcare Performance Improvement Candidates must complete the intensive boot camp certification training. Candidates successfully complete the TPMG s healthcare lean six sigma green belt certification exam. Candidates will dive deep into the five stages of continuous improvement problem solving (DMAIC), and learn the specific skills and tools, needed to Define, Measure, Analyze, Improve and Control service excellence and organizational performance.
5 LEAN SIX SIGMA GREEN BELT CERTIFICATION IN HEALTHCARE PERFORMANCE IMPROVEMENT Upon successful completion of the program, each candidate will become a certified expert in: An Extensive Array of Resources to Help You Succeed! As part of your tuition each candidate will receive: A soft copy 330+ page manual and resource guide. Software templates to for the Lean Six Sigma Improvement Tool Kit. Additional access to 50+ hours of Multimedia Instruction. Access to 20+ hours of easy to learn multimedia tutorials on performance analysis. A library of materials. Real world healthcare performance improvement project examples. and Much More! Process design and improvement Improving excellence in patient care Root cause analysis Project Management Improving process cycle times Implementing key performance indicators Managing cross functional work flows And much more!
6 Course Content The program, its content, exercises and instruction are designed for healthcare service delivery organizations. The basis of the program is derived from four specific areas: 1) The American Society of Quality s Lean Six Sigma Body of Knowledge. 2) The Malcolm Baldrige Healthcare Criteria for Performance Excellence 3) The isixsigma.com Lean Six Sigma Body of Knowledge. 4) Curriculum and Best Practices from the finest Healthcare Systems nationwide. The program qualifies for 40 Professional Development Units (PDUs) from the Project Management Institute (PMI) - excluding project time; as well as 4 continuing educational units (CEUs) from many professional societies. For additional questions, please feel free to contact TPMG Educational Services at or write us at info@helpingmakeithappen.com.
7 Course Content I. The Roots and History of Lean Six Sigma II. Analyzing Performance III. Process Design and Improvement IV. The Voice of the Patient V. The Lean Six Sigma Analytical Tool Set VI. Statistical Process Control for Healthcare Organizations VII. Healthcare Performance Improvement Teams VIII. Data Collection Techniques IX. Management by Fact DMAIC Improvement Approach X. Lean Fundamentals for Service Organizations XI. Healthcare Criteria for Performance Excellence (Malcolm Baldrige National Quality Awards Program)
8 Lean Six Sigma Excellence in Healthcare Delivery Certified Strategic Planner Body of Knowledge For more information contact: TPMG Educational Services The Performance Management Group LLC Phoenix, Arizona Office: Tuition: Lean Six Sigma Green Belt Certification Excellence in Healthcare Delivery: $ per candidate (includes certification test & software) Visit TPMG Website at:
THE PERFORMANCE MANAGEMENT GROUP LLC
THE PERFORMANCE MANAGEMENT GROUP LLC ON-CAMPUS TRAINING: LEAN SIX SIGMA EXCELLENCE IN HEALTHCARE DELIVERY BLACK BELT CERTIFICATION Performance Improvement Training for the Healthcare Industry ABOUT THE
THE PERFORMANCE MANAGEMENT GROUP LLC
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