Canadian Gambling Digest

Transcription

1 Canadian Gambling Digest Prepared by the Responsible Gambling Council on behalf of the Canadian Partnership for Responsible Gambling. August, 215. Canadian Gambling Digest Introduction a

2 Table of Contents 1 Introduction 2 Venues, Games, Charitable Gaming Licences 6 Revenues 12 Revenue Distributions 15 Gambling Participation 16 Problem Gambling Prevalence 17 Problem Gambling Assistance 18 On-site Information and Support at Gaming Venues 2 Organization and Management of Gambling in Canada 47 References 5 Glossary List of Tables 2 Table 1. Venues and Designated Gaming Areas 3 Table 2. Games 4 Table 3. Type of Internet Gaming Available 4 Table 4. Number of Lottery Ticket Terminals Available 4 Table 5. Venues, Gaming Areas, and Games per 1, People Table 6. Charitable Gaming Licences 6 Table 7. Total Government-operated Gaming Revenue 7 Table 8. Total Horse Racing Revenue 8 Table 9. Total Charity-operated Gaming Revenue 9 Table 1. Net Gaming Revenue to Government 11 Table 11. Net Gaming Revenue to Charitable Organizations 12 Table 12. Distributions to Charity, Problem Gambling, and Responsible Gaming 14 Table 13. How Problem Gambling Distributions were Determined 15 Table 14. Gambling Participation 16 Table 15. Problem Gambling Prevalence 17 Table 16. Helpline Calls and Counselling 18 Table 17. On-site Information and Support at Gaming Venues List of Figures 7 Figure 1. Total Government-operated Gaming Revenue per Person Figure 2. Percentage of Provincial Revenue Derived from Gaming 13 Figure 3. Percentage of Government Gaming Revenue Distributed to Problem Gambling 13 Figure 4. Amount of Government Gaming Revenue Distributed to Problem Gambling per Person Figure 5. Percentage of Problem Gambling Distributions Allocated to Awareness, Research, and Treatment

3 Introduction The Partnership In 24, a group of non-profit organizations, gaming providers, and gaming regulators came together to form the Canadian Partnership for Responsible Gambling (CPRG). The first priority of the Partnership was the assembly of reliable and accurate gambling-related information across the country. The result was the Canadian Gambling Digest, an annual report of statistics related to gambling in each of the ten Canadian provinces. This edition of the Digest is the twelfth report released to date. The Report The Digest is arranged by subject matter, starting with general industry data (venues, games, charitable gaming licences), followed by revenues; revenue distributions; gambling participation; problem gambling prevalence; problem gambling assistance; and on-site information and support at gaming venues. Data in each section are presented in tables and figures. Accompanying text describes the data and highlights some of its more salient features. While considerable effort is made to ensure that the data in a given table or figure are comparable across provinces, this is not always possible due to differences in record keeping and other factors. Unless stated otherwise, all data in this edition of the Digest pertain to fiscal (April 1 st, 213 to March 31 st, 214). Revenues have been rounded off to the nearest thousand. After the quantitative component of the report, there is a section entitled, Organization and Management of Gambling in Canada. This section provides an overview of the operation, regulation and management of gambling in each province, and is designed to give readers a more encompassing look at the similarities and differences in how gambling is run across the country. Data Sources Information in the Digest is obtained from annual reports, previous Digests, other publicly available documents, websites, and extensive direct contact with gaming providers, regulators, and other individuals from various organizations and government departments. Data that are unavailable at the time of publication are denoted throughout the report as unavailable. Further detail about the information presented in the report may be found in the documents listed in the References section. A glossary of some of the terms used throughout the report may be found at the end of the document. Canadian Gambling Digest Introduction 1

4 Venues, Games, Charitable Gaming Licences The number of gaming venues that were available across the country in is shown in Table 1. There were approximately 34,955 venues in total. Québec and Ontario had the highest number of venues (1,448 and 9,992); Prince Edward Island had the lowest (214). Table 1. Venues and Designated Gaming Areas BC AB SK MB ON QC NB NS PE NL Population 18+ Bingo Facilities or Designated Areas 3,743,23 3,132, , ,17 1,855,47 6,633, , ,79 116, ,783 Total Bingo Facilities/Areas Casinos First Nation (On Reserve) Non-First Nation Total Casinos Electronic Gaming Machine (EGM) Venues Bars, Lounges, etc. with VLTs , Bingo Facilities with Slots or VLTs 19 5 Casinos with Slots Racetracks with Slots or VLTs Total EGM Venues , Electronic Keno Designated Areas Total Electronic Keno Areas 3, Horse Racing Venues Major Racetracks Minor Racetracks Teletheatres Total Horse Racing Venues Lottery Ticket Outlets Total Lottery Ticket Outlets 3,748 2, ,82 8, , Player-banked Poker Designated Areas Days Used per Month 3 Unavailable Unavailable Total Poker Areas 17 Unavailable Sports Betting Designated Areas Days Used per Month 3 Total Sports Betting Areas 2 Total Venues ,818 3,652 1,57 1,387 9,992 1,448 1,151 1, ,364 Total Venues ,874 3,652 1,489 1,398 1,11 1,471 1,131 1, ,358 % Change Total venues : 34,955. Total venues : 35,21. Overall change: -.2%. Note: Total Venues may not equal its subtotals because some venues (e.g., keno) are contained within other venues and are therefore not counted twice. Bingo facilities are venues designated for bingo full-time (e.g., bingo association halls). Casinos are permanent, and include those termed Aboriginal, charity, commercial, community, destination, exhibition, First Nation, and government-run. Horse racing venues are facilities issued at least one permit by the Canadian Pari-Mutuel Agency (CPMA) to conduct pari-mutuel betting in fiscal Figures do not include facilities issued permits that did not ultimately conduct any pari-mutuel activity during the period that the permits were valid for. Major racetracks are those that held 15 or more live days of racing in ; minor racetracks are those that held fewer than There are no designated bingo halls in Manitoba. The two reported here are in casinos. 2 Twenty of these bingo facilities were Kinzo venues. 3 Includes two gaming halls, which were not counted as casinos in previous editions of the Digest. All six venues reported here are referred to as State Casinos. 4 Includes First Nations sites. 5 There are legions in Nova Scotia that offer bingo and VLTs, but their revenues go to First Nations. The sites are included in Bars, Lounges, etc. with VLTs above. 6 The Province s two racetracks with slot machines are considered to be racecourse casinos or casinos co-located at a racetrack. Thus, they are included in Casinos with Slots above. 7 While there were two racetracks with VLTs in New Brunswick in , they are considered to be part of the Bars, Lounges, etc. with VLTs network. 8 The two racetracks with slot machines are considered to be casinos located at a racetrack. (Both the casinos and the racetracks are operated by Atlantic Lottery.) As such, they are included in Casinos with Slots above. Canadian Gambling Digest Venues 2

5 Table 2 presents the availability of specific types of games across the country in In total, there were approximately 19,141 games overall. The highest number was in Ontario and Alberta (27,219 and 21,354); the lowest was in Prince Edward Island (524). Table 2. Games BC AB SK MB ON QC NB NS PE NL Population 18+ 3,743,23 3,132, , ,17 1,855,47 6,633, , ,79 116, ,783 Electronic Break Open/Pull-tab Units Handheld Devices Terminals 47 Total Electronic Break Open/Pull-tab Units 47 Electronic Bingo Units Handheld Devices (e.g., Digi) 568 Terminals (e.g., Kinzo) 4, ,45 Total Electronic Bingo Units 4,69 1, ,45 Electronic Gaming Machines (EGMs) Slots or VLTs at Bingo Facilities 2,83 Slots at Casinos 9, , ,927 3,274 11,974 6, Slots or VLTs at Racetracks ,224 VLTs at Bars, Lounges, etc. 5,989 3,96 6, ,46 1, , ,944 Total EGMs 12,71 19,472 6,887 9,622 22,198 17,614 2,592 3, ,944 Gaming Tables Electronic Live Total Gaming Tables , Internet Gaming Internet Gaming Available Yes No No Yes No Yes Yes Yes Yes Yes Total Games ,293 21,354 6,972 9,755 27,219 17,813 2,618 3, ,944 Total Games ,61 21,29 6,942 9, ,137 17,761 2,65 3, ,921 % Change Total games : 19,141. Total games : 15,492 (restated). Overall change: +3.5%. 1 These units are both bingo terminals and slot machines. As such, they are also included in Slots at Casinos. They are not counted twice, however, in Total Games. 2 Includes the 475 slot machines at Fraser Downs Racetrack & Casino, and the 596 slot machines at Hastings Racecourse Casino. Also includes electronic gaming tables, as does the figure above. 3 Does not include the 1,151 slot machines at summer fair casinos or other temporary exhibitions. 4 Includes First Nations VLTs. 5 These are considered both electronic gaming tables and slot machines. As such, they are also included in Slots at Casinos above but are not counted twice in Total Games below. 6 Some live gaming tables have electronic TouchBet roulette and/or baccarat terminals. The terminals are attached to the tables, though, and cannot run independently of them. 7 Restated, as the number of electronic gaming tables reported in should have been reported as zero, and the total number of gaming tables should have been reported as 132. Canadian Gambling Digest Games 3

6 Lottery Games Table 3. Type of Internet Gaming Available BC AB SK MB ON QC NB NS PE NL Instant Win/Scratch Lottery Tickets Other Games Bingo Casino Slots Casino Table Games Ingenio Player-banked Poker Sports Betting (other than lottery) Video Poker Table 4. Number of Lottery Ticket Terminals Available BC AB SK MB ON QC NB NS PE NL Population 18+ 3,743,23 3,132, , ,17 1,855,47 6,633, , ,79 116, ,783 Self-service Terminals 1, Retailer Terminals 3,77 2, ,15 8, , Total Terminals ,57 2, ,15 8, , Total Terminals ,644 2, ,126 8, , % Change Total terminals : 3,864. Total terminals : 3,951. Overall change: -.3%. The number of venues, designated gaming areas, and games that were available per 1, people 18+ across Canada in is shown in Table 5. EGMs as well as lottery ticket terminals and outlets had the highest per capita numbers overall. Table 5. Venues, Gaming Areas, and Games per 1, People 18+ BC AB SK MB ON QC NB NS PE NL Venues Bingo Facilities/Areas Casinos EGM Venues Electronic Keno Areas Horse Racing Venues Lottery Ticket Outlets Player-banked Poker Areas.5 Unavailable Sports Betting Areas Games Electronic Break Open/Pull-tab Units Electronic Bingo Units EGMs Gaming Tables Lottery Ticket Terminals Average per capita figures of the above data are as follows: Bingo facilities:.5. Casinos:.5. EGM venues: Electronic keno venues: Horse racing venues:.9. Lottery ticket outlets: Poker rooms or areas:.3. Sports betting rooms or areas:.. Electronic break open/pull-tab units:.4. Electronic bingo units: EGMs: Gaming tables: 8.4. Lottery ticket terminals: Note: Some venues in Table 5 (e.g., electronic keno) are contained within other venues and, as a result, there may be overlap between categories. Also, the age at which it is legal to gamble varies across provinces and gaming activities. For example, to gamble at casinos in Alberta, Manitoba, and Québec, one must be 18. In all other provinces, one must be 19. Canadian Gambling Digest Venues and Games per 1, 18+ 4

7 Table 6 shows the number of charitable gaming licences that were issued across Canada in As can be seen, the greatest number of licences was generally issued for raffles and bingo. Across the country overall, at least 5,993 licences were issued in total. Table 6. Charitable Gaming Licences BC AB SK MB ON QC NB NS PE NL Population 18+ 3,743,23 3,132, , ,17 1,855,47 6,633, , ,79 116, ,783 Bingo 317 1, ,465 1, Break Open / Pull-tickets Unavailable Casinos 36 3, Poker Raffles 9,886 1,42 3, , , ,434 Other , Total Licences ,341 15,55 4, , , ,86 8 6,55 1,13 3,243 8 Total Licences ,12 15,472 3, ,95 2,939 1,22 6,445 1,98 1,851 % Change Total licences : 5,993. Total licences : 5,78. Overall change: +.6%. Note: Figures may be estimates only and may exclude licences issued by First Nations and local municipalities. They may also exclude licences issued to organizations that were not required to submit financial reports for their gaming operations, due to the small value of prizes awarded and/or the revenues raised. Figures generally include licences for charitable gaming activities with gross sales under $1,. The three exceptions are in Manitoba, where they include licences for raffles with anticipated gross revenue over $5,; Ontario, where they include licences for raffles with prizes valued at over $5,; and Nova Scotia, where they include licences for raffles with prize payouts of $5 and over. Casino licences may be for social occasion casinos (British Columbia), table games at ongoing charitable casinos (Alberta), or Monte Carlo nights (Saskatchewan, Manitoba, New Brunswick, Prince Edward Island, Newfoundland and Labrador). Some provinces may permit poker to be played at certain charitable gaming events, but they do not issue licences for poker specifically. In some provinces, Total Licences may not equal its subtotals due to overlap between categories. Bingo licences, for example, sometimes include licences for combined bingo events/break open events, which may also be included in licences for Break Open / Pull-tickets. 1 Includes licences for combined bingo events/break open events. 2 Licences for combined bingo events/break open events only. 3 Only includes licences issued by the Alcohol and Gaming Commission of Ontario (AGCO); that is, raffles with total prizes over $5,. 4 Includes licences issued by the Saskatchewan Liquor & Gaming Authority (SLGA) that combine games (e.g., bingo and break open). Also includes licenses issued for table games by the Indigenous Gaming Regulators (IGR). 5 All figures include licenses issued by the SLGA and the IGR. 6 In addition to these licences, 1,351 licences were issued to organizations that, due to reporting thresholds, were not required to submit financial reports or licence fees (46 for bingo, 9 for break open, 1,282 for raffles, 6 for Texas Hold em poker, 1 for media bingo, and seven for other activities). 7 The above figures reflect licences issued by the AGCO only. They do not include licences issued by municipalities or First Nations. 8 Figure does not equal its subtotals because licences for combined bingo events/break open events are included in both Bingo licences and Break Open / Pull-ticket licences and are therefore not counted twice. Canadian Gambling Digest Charitable Gaming Licences 5

8 Revenues Table 7 shows the amount of revenue that was generated from government-operated gaming across Canada in (revenue measured as wagers less prize payouts, before operating expenses deducted). As can be seen, revenues were highest in Ontario ($4,682,322,) and lowest in Prince Edward Island ($44,824,). Across Canada overall, approximately $13,674,359, was generated in total. Table 7. Total Government-operated Gaming Revenue (Revenue after prizes paid, before expenses deducted) BC AB SK MB ON QC NB NS PE NL Population 18+ 3,743,23 3,132, , ,17 1,855,47 6,633, , ,79 116, ,783 Bingo Total Bingo Revenue 249,735, 11,325, 1 2 2,572, 3 53,738, 16,875, Casinos Total Casino Revenue 1,371,988, 1,178,69, 1 348,465, 247,491, 3 1,52,577, 4 718,172, Unavailable 71,46, 12,882, Electronic Gaming Machines (EGMs) Slots or VLTs at Bingo Facilities 236,127, 5 Slots at Casinos 899,225, 5 1,178,69, 325,896, 222,128, 3 1,98,745, 546,75, Unavailable 6,64, 11,634, Slots at Racetracks 42,23, 1,585,638, VLTs at Bars, Lounges, etc. 611,89, 239,77, 3,52, 3 94,682, 128,34, 3 15,887, 6 17,335, 122,797, VLTs at Racetracks 6,157, Total EGM Revenue 1,135,352, 1,832,72, 564,973, 528,787, 2,684,383, 1,487,432, 128,34, 166,527, 28,969, 122,797, Internet Gaming Lottery Tickets Unavailable Unavailable 16,, 1,454, 2,136, 35, 1,492, Other Unavailable Unavailable 25,881, 667, 1,197, 118, 1,29, Total Internet Gaming Revenue Unavailable Unavailable 41,881, 2,121, 3,333, 468, 2,521, Lottery Tickets Internet Unavailable Unavailable 16,, 1,454, 2,136, 35, 1,492, Other Unavailable 413,146, 95,78, Unavailable 1,522,369, 798,246, 71,848, 91,5, 14,139, 99,794, Total Lottery Ticket Revenue 57,891, 7 413,146, 95,78, 15,726, 1,522,369, 814,246, 73,32, 93,141, 14,489, 11,285, Total Revenue ,129,614, 2,257,173, 683,322, 662,448, 4,682,322, 2,515,856, 22,3, 271,685, 44,824, 225,112, Total Revenue ,82,343, 2,227,79, 695,938, 672,785, 4,726,816, 2,626,745, 22,822, 279,39, 44,227, 216,76, % Change Total revenue : $13,674,359,. Total revenue : $13,775,535,. Overall change: -.7%. Note: Revenue measured as wagers less prize payouts, before operating expenses deducted. Figures rounded off to the nearest thousand. Total Revenue may not equal its subtotals in some provinces due to overlap between categories. For example, Total Casino Revenue includes revenue from casino slot machines, which also appears in Slots at Casinos. 1 Alberta has adopted a charitable gaming model for its bingo and casino operations. Its electronic bingo and casino slot machines are conducted and managed by the Alberta Gaming and Liquor Commission (AGLC), while its paper bingo and casino table games are conducted and managed by charitable and religious organizations through a licence granted by the AGLC. As such, only revenue from electronic bingo and casino slot machines is included in Table 7 (including revenue from slot machines at summer fair casinos and other temporary exhibitions). Revenue from paper bingo and casino table games is included in Table 9. 2 There were no bingo revenues reported for Saskatchewan in even though there were bingo facilities (Table 1) because all bingo revenues went to charity, not to government. 3 Includes revenue from First Nations sites. 4 Figure does not include table game revenue from Great Blue Heron Charity Casino, an Aboriginal casino owned by the Mississaugas of Scugog Island First Nation. Its table games are conducted and managed by a non-profit charitable association, not the Crown Corporation that conducts and manages its slot facility. 5 Includes revenue from electronic gaming tables. 6 Does not include revenue from First Nations sites. 7 Includes revenue from lottery tickets and egaming. Canadian Gambling Digest Total Revenues 6

9 The amount of government-operated gaming revenue that was generated per person 18 years and over in is presented in Figure 1. As shown, among the provinces where the data are available, the amount ranged from a low of $35 in Nova Scotia to a high of $799 in Saskatchewan. Across Canada, the average was $ Figure 1. Total Government-operated Gaming Revenue per Person 18+ (Revenue after prizes paid, before expenses deducted) : $ : $ BC AB SK MB ON QC NS PE NL Average : $536. Average : $545. Overall change: -1.7%. Note: figures represent Total Revenue in Table 7 divided by the population figures taken from Canadian Gambling Digest (CPRG, 214). The data should be interpreted with caution, as the age at which it is legal to gamble varies across provinces and gaming activities. For example, to gamble at casinos in Alberta, Manitoba, and Québec, one must be 18; in all other provinces, one must be 19. Table 8 presents the amount of revenue that was generated from horse race wagering at racetracks and teletheatres across the country in (revenue measured as wagers less prize payouts, before operating expenses deducted). As can be seen, revenue was highest in Ontario ($2,52,) and lowest in Newfoundland and Labrador ($22,). Total horse racing revenue was approximately $35,56, across Canada overall. Table 8. Total Horse Racing Revenue (Revenue after prizes paid, before expenses deducted) BC AB SK MB ON QC NB NS PE NL Population 18+ 3,743,23 3,132, , ,17 1,855,47 6,633, , ,79 116, ,783 Total Revenue ,998, 33,562, 2,622, 6,684, 2,52, 2,144, 1,96, 2,78, 1,898, 22, Total Revenue ,394, 35,416, 2,691, 7,155, 221,51, 12,715, 1,343, 2,789, 1,911, 317, % Change Total revenue : $35,56,. Total revenue : $322,782,. Overall change: -5.5%. Note: Revenue measured as wagers less prize payouts, before operating expenses deducted. Figures rounded off to the nearest thousand. Canadian Gambling Digest Total Revenues 7

10 The amount of revenue that was generated from charity-operated gaming across Canada in is presented in Table 9 (revenue measured as wagers less prize payouts, before operating expenses deducted). Although difficult to calculate exactly because some data are not available in a few provinces, total charity-operated gaming revenue across the country was at least $1,56,331, in The highest revenues were in Ontario and Alberta ($381,898, and $378,619,). Table 9. Total Charity-operated Gaming Revenue (Revenue after prizes paid, before expenses deducted) BC AB SK MB ON QC NB NS PE NL Population 18+ 3,743,23 3,132, , ,17 1,855,47 6,633, , ,79 116, ,783 Bingo 3,313, 37,21, 1 6,372, 8,9, 115,658, 22,846, 1,293, 2 12,713, 1,427, 12,324, 2 Break Open / Pull-tickets 24,812, 868, 1,, 1,323, 6,494, 452, 3 771, 38, 6,799, 2 Casinos 27, 214,611, 1 31, 29, Unavailable 3, Poker 177, 22,812, 4 145, 3, 77, Raffles 73,573, 11,995, 3,868, 21,, 165,917, 5 26,748, 15,298, 17,94, Unavailable 11,133, Other 388, 1,621, 1, Unavailable Unavailable Unavailable 783, Total Revenue ,478, 378,619, 6 48,95, 31,2, 7 381,898, 8 56,88, 25,697, 9 3,578, Unavailable 24,43, 9 Total Revenue ,849, 351,47, 46,558, 31,8, 44,818, 61,444, 23,273, 31,432, Unavailable 2,796, % Change N/A 17.3 Total revenue : $1,56,331,. Total revenue : $1,5,546,. Overall change: +.6%. Note: Revenue measured as wagers less prize payouts, before operating expenses deducted. Figures rounded off to the nearest thousand. Data should be interpreted with caution, as charitable organizations are not always required to submit financial reports for their gaming operations. It often depends on the amount of revenue raised and/or the value of prizes awarded. Figures generally include charitable gaming activities with gross sales under $1, except in Manitoba (where they include raffles with anticipated gross revenues over $5,) and Nova Scotia (where they include raffles with prize payouts of $5 and over). Figures may be estimates only and may exclude revenues generated from the gaming operations of First Nations and local municipalities. 1 Alberta has adopted a charitable gaming model for its bingo and casino operations. Its electronic bingo and casino slot machines are conducted and managed by the Alberta Gaming and Liquor Commission (AGLC), while its paper bingo and casino table games are conducted and managed by charitable and religious organizations through a licence granted by the AGLC. As such, bingo and casino revenue in Table 9 includes revenue from all paper bingo and casino table games in the Province, respectively. Revenues from electronic bingo and casino slot machines are included in Table 7. 2 Includes revenue from combined bingo events/break open events. 3 Revenue for combined bingo events/break open events only. 4 While Alberta does not issue licences for charitable poker events, charities receive the rake (maximum $5 per hand or 1% from tournaments) from all poker games played at gaming venues in the Province (e.g., casinos). 5 Includes revenue from raffles issued by municipalities and the Alcohol and Gaming Commission of Ontario (AGCO), including raffles under $1,. Does not include revenue from licences issued by First Nations. 6 Figure does not equal its subtotals because poker revenue is included in casino revenue and is therefore not counted twice. 7 Figure does not equal its subtotals due to rounding. 8 All Ontario figures are estimates only. 9 Figure does not equal its subtotals because revenue for combined bingo events/break open events is included in both Bingo revenue and Break Open / Pull-ticket revenue and is therefore not counted twice. Canadian Gambling Digest Total Revenues 8

11 Table 1 shows the net amount of gaming revenue that went to provincial governments across the country in (revenue measured as wagers less prize payouts and operating expenses). The highest revenues went to Ontario and Alberta ($1,923,149, and $1,718,182,). Across Canada, total net gaming revenue to government was approximately $7,184,14,. Table 1. Net Gaming Revenue to Government (Revenue after prizes and expenses paid) BC AB SK MB ON QC NB NS PE NL Population 18+ 3,743,23 3,132, , ,17 1,855,47 6,633, , ,79 116, ,783 Bingo Total Bingo Revenue Unavailable 7,686, , 2-3,5, Casinos Total Casino Revenue Unavailable 821,724, 1 12,753, 77,85, 3 144,839, 4 16,14, 23,85, 27,526, Unavailable Electronic Gaming Machines (EGMs) Slots or VLTs at Bingo Facilities Unavailable Slots at Casinos Unavailable 821,724, Unavailable 164,69, 5 Unavailable Unavailable Unavailable 26,53, Unavailable Slots at Racetracks 35,786, 893,571, VLTs at Bars, Lounges, etc. 514,61, 175,212, 15,164, 5 572,877, Unavailable 64,16,5 Unavailable Unavailable VLTs at Racetracks 6 Total EGM Revenue Unavailable 1,372,12, 175,212, 314,233, 893,571, 572,877, Unavailable 9,213, Unavailable Unavailable Internet Gaming Lottery Tickets Unavailable Unavailable Unavailable Unavailable Unavailable Unavailable Unavailable Other Unavailable Unavailable Unavailable Unavailable Unavailable Unavailable Unavailable Total Internet Gaming Revenue Unavailable Unavailable Unavailable Unavailable Unavailable Unavailable Unavailable Lottery Tickets Internet Unavailable Unavailable Unavailable Unavailable Unavailable Unavailable Unavailable Other Unavailable 338,376, 7,54, 7 Unavailable 884,739, Unavailable Unavailable Unavailable Unavailable Unavailable Total Lottery Ticket Revenue 34,126, 338,376, 7,54, 5,44, 884,739, 414,133, 36,642, 8 46,413, 8 4,884, 8 47,929, 8 Total Revenue $1,174,6, $1,718,182, 33,55, 364,93, 1,923,149, 1,144,145, Unavailable 138,99, Unavailable Unavailable Total Revenue ,127,65, 1,691,291, 323,342, 45,966, 1,775,85, 1,282,436, Unavailable 141,577, Unavailable Unavailable % Change N/A -2.5 N/A N/A Total revenue : $7,184,14,. Total revenue : $7,976,924,. Overall change: -9.9%. Note: Revenue measured as wagers less prize payouts and operating expenses. Figures rounded off to the nearest thousand and may be estimates only. They may also include win tax and/or revenue from food, beverage, and other items. Total Revenue may not equal its subtotals in some provinces due to overlap between categories. For example, Total Casino Revenue includes revenue from casino slots machines, which also appears in Slots at Casinos. The amount of horse racing (tax) revenue that went to provincial governments in is unavailable. 1 Alberta has adopted a charitable gaming model for its bingo and casino operations. Its electronic bingo and casino slot machines are conducted and managed by the Alberta Gaming and Liquor Commission (AGLC), while its paper bingo and casino table games are conducted and managed by charitable and religious organizations through a licence granted by the AGLC. As such, only net revenue from electronic bingo and casino slot machines is included in Table 1 (including revenue from slot machines at summer fair casinos and other temporary exhibitions). Net revenue from paper bingo and casino table games is included in Table All revenues went to charity, not to government. 3 Does not include revenue from First Nations sites. Figure is lower than casino slot revenue below because there are more expenses deducted from it. 4 Figure does not include table game revenue from Great Blue Heron Charity Casino, an Aboriginal casino owned by the Mississaugas of Scugog Island First Nation. Its table games are conducted and managed by a non-profit charitable association, not the Crown Corporation that conducts and manages its slot facility. 5 Does not include revenue from First Nations sites. 6 No revenues from VLTs at racetracks were allocated to the Provincial government in , due to an agreement with the Manitoba Jockey Club Inc. that allowed the revenue generated from VLTs at Assiniboia Downs to go to the horse racing industry. 7 Licensing fee--the only lottery revenue that goes to the Provincial government in Saskatchewan. 8 Also includes revenue from other forms of Internet gaming besides lottery tickets. Canadian Gambling Digest Net Revenues 9

12 Figure 2 shows the percentage of overall provincial revenue that was derived specifically from gaming in Among those provinces where the data are available, the percentage was highest in Alberta (3.48) and lowest in Quebec (1.23). The average across the country was Figure 2. Percentage of Provincial Revenue Derived from Gaming : 2.41% : 2.16% BC AB SK MB ON QC NS Average : 2.16%. Average : 2.41%. Overall change: -1.5%. Note: data calculated from Table 1 and provincial public accounts data taken from Canadian Gambling Digest (CPRG, 214). Canadian Gambling Digest Net Revenues 1

13 Table 11 shows the net amount of revenue that went to charitable organizations from their gaming operations across Canada in (revenue measured as wagers less prize payouts and operating expenses). As can be seen, based on the data available, charitable revenues were highest in Alberta and Ontario ($163,227, and $155,298,). Across the country, charitable organizations earned at least $489,19, in Table 11. Net Gaming Revenue to Charitable Organizations (Revenue after prizes and expenses paid) BC AB SK MB ON QC NB NS PE NL Population 18+ 3,743,23 3,132, , ,17 1,855,47 6,633, , ,79 116, ,783 Bingo 1,989, 3,734, 1 3,69, 4,2, 32,962, 12,198, 6,61, 2 8,37, 15, 5,186, 2 Break Open / Pull-tickets 18,173, 721, 7, 39,7, Unavailable 396, 3 637, Unavailable 3,48, 2 Casinos 23, 75,485, 1 9, 17, Unavailable 18, Poker 16, 5,69, 4 125, 1, 5, Raffles 31,727, 65,835, 17,866, 12,6, 83,266, 5 23,267, 11,62, 12,54, 1,357, 6,842, Other 284, 4,29, Unavailable 2,554, 614, Total Revenue ,129, 163,227, 6 26,71, 17,7, 7 155,298, 8 Unavailable 18,27, 9 21,547, 4,16, 12,756, 9 Total Revenue ,24, 144,98, 26,888, 19,7, 167,377, Unavailable 17,13, 22,349, Unavailable 12,972, % Change N/A N/A N/A Total revenue : $489,19,. Total revenue : $486,185,. Overall change: +.6%. Note: Revenue measured as wagers less prize payouts and operating expenses. Figures rounded off to the nearest thousand. Data should be interpreted with caution, as charitable organizations are not always required to submit financial reports for their gaming operations. It often depends on the amount of revenue raised and/or the value of prizes awarded. Figures generally include charitable gaming activities with gross sales under $1, except in Manitoba (where they include raffles with anticipated gross revenues over $5,) and Nova Scotia (where they include raffles with prize payouts of $5 and over). Figures may be estimates only and may exclude revenue from the gaming operations of First Nations and local municipalities. 1 Alberta has adopted a charitable gaming model for its bingo and casino operations. Its electronic bingo and casino slot machines are conducted and managed by the Alberta Gaming and Liquor Commission (AGLC), while its paper bingo and casino table games are conducted and managed by charitable and religious organizations through a licence granted by the AGLC. As such, bingo and casino revenue in Table 11 includes revenue from all paper bingo and casino table games in the Province, respectively. Net revenue from electronic bingo and casino slot machines is included in Table 1. In addition to the revenue that charities earned from their bingo operations in , they also received commissions on electronic bingo and keno sales, as well as additional proceeds from electronic bingo and keno distributed through the Alberta Lottery Fund. For , this amounted to $7,575, from electronic bingo and $277, from keno. Charities also received commissions on revenue from government-operated slot machines and keno at casinos. These commissions were $173,352, and $26,, respectively. 2 Includes revenue for combined bingo events/break open events. 3 Revenue for combined bingo events/break open events only. 4 While Alberta does not issue licences for charitable poker events, charities receive the rake (maximum $5 per hand or 1% from tournaments) from all poker games played at gaming venues in the Province. 5 Includes raffles issued by municipalities and the Alcohol and Gaming Commission of Ontario (AGCO), including raffles under $1,. Does not include revenue from licences issued by First Nations. 6 Figure does not equal its subtotals because poker revenue is included in casino revenue and is therefore not counted twice. 7 Figure does not equal its subtotals due to rounding. 8 All Ontario figures are estimates only. 9 Figure does not equal its subtotals because revenue for combined bingo events/break open events is included in both Bingo revenue and Break Open / Pull-ticket revenue and is therefore not counted twice. Canadian Gambling Digest Net Revenues 11

14 Revenue Distributions Table 12 shows the amount of government gaming revenue that was distributed to charity, problem gambling, and responsible gaming across Canada in (Distributions reflect areas related to gaming provision only; there may be distributions to other areas not represented in the table.) Based on the available data, one can see that British Columbia and Ontario distributed the most to charity ($135,, and $128,3,), while Ontario and Québec distributed the most to both problem gambling ($38,74, and $22,,) and responsible gaming ($13,414, and $4,813,). Across Canada, total distributions to charity, problem gambling, and responsible gaming were at least $384,266,, $82,152,, and $31,21, respectively. Table 12. Distributions to Charity, Problem Gambling, and Responsible Gaming BC AB SK MB ON QC NB NS PE NL Population 18+ 3,743,23 3,132, , ,17 1,855,47 6,633, , ,79 116, ,783 Charity Distributions Total Charity ,, Unavailable 1 76,987, 6,1, 128,3, 27,929, 1,2, 5,52, 3,23, Unavailable 2 Total Charity ,, Unavailable 87,471, 5,9, 129,265, 34,26, 1,2, 3,795, Unavailable % Change. N/A N/A N/A Problem Gambling (Health) Distributions Awareness 2,745, Unavailable 2,227, 2,31, 9,4, Unavailable 11, Unavailable Unavailable Research 1,6, 3 25, 4,, Unavailable Unavailable Unavailable Treatment 2,421, Unavailable 1,738, 1,292, 25,7, Unavailable 668, Unavailable 245, Unavailable Other 1,29, Unavailable 485, 369, Unavailable 95, Unavailable 11, Unavailable Total Problem Gambling ,195, 4 Unavailable 4,7, 5 3,692, 6 38,74, 22,, 873, 4,6, 7 346, Unavailable Total Problem Gambling ,47, Unavailable 4,75, 3,692, 39,4, 22,89, 764, 3,194, 375, Unavailable % Change 13.3 N/A N/A Responsible Gaming (Industry) Distributions Total Responsible Gaming ,433, 3,99, 93, 8 1,615, 9 13,414, 4,813, 1 428, 11 1,61, 198, 166, Total Responsible Gaming ,747, 3,8, 1,25, 1,354, 12,99, 5,853, 622, 1,721, 296, 336, % Change Total charity distributions : $384,266,. Total charity distributions : $396,891,. Overall change: -3.2%. Total problem gambling distributions : $82,152,. Total problem gambling distributions : $83,934,. Overall change: -2.1%. Total responsible gaming distributions : $31,21,. Total responsible gaming distributions : $3,853,. Overall change: +.5%. Note: Charity distributions refer to the money given to charity and other non-profit organizations through a distinct grants-based system. The distributions should not be confused with the money that charitable organizations earn directly from their own gaming operations (Table 11). Problem gambling (health) distributions (generally) refer to the money that government health ministries and departments distribute to problem gambling initiatives. There may be overlap between categories and figures may be estimates and/or budgeted amounts only. Responsible gaming (industry) distributions refer to the money that the government gaming industry (e.g., Crown corporations) distributes to its own responsible gaming initiatives (e.g., for on-site brochures, self-exclusion programs, staff training, etc.). Figures may be budgeted amounts and/or estimates only. All figures in the table are rounded off to the nearest thousand. 1 Revenue from slot machines, VLTs, and lottery tickets goes into the Alberta Lottery Fund. The funds are allocated to various granting foundations and ministries, which in turn distribute the funds to different volunteer, public, and community-based organizations. The specific amounts distributed to charity are unavailable. 2 All revenue received by the Province is deposited into the Consolidated Revenue Fund and is appropriated through the budget process. Consequently, it is not possible to state that gaming revenue is or is not distributed to charity. Government does provide grants as part of its budget process, but it is not possible to identify the source. 3 Funds came from the Alberta Lottery Fund. 4 Funds for problem gambling initiatives are distributed by the Provincial gaming regulator not a government health ministry or department. 5 In Saskatchewan, both the Provincial government and the Federation of Saskatchewan Indian Nations (FSIN) allocate funds to problem gambling initiatives. In , the Provincial distribution was $2.45 million: $85, to awareness; $ to research; $1,3, to treatment; and $3, to other areas. The FSIN distribution was $2.25 million: $1,377, to awareness; $25, to research; $438, to treatment; and $185, to other areas (estimates only). 6 Funding is from Manitoba Liquor and Lotteries (MBLL) to the Addictions Foundation of Manitoba (AFM). Additional funding may be provided to other agencies. 7 Figure represents dollars spent, not budgeted amounts. The breakdown is as follows: Department of Health and Wellness: $1,226,; District Health Authorities: $2,28,; Gambling Awareness Nova Scotia: $752,. 8 Figure is comprised of distributions from three sources: the Saskatchewan Liquor and Gaming Authority ($131,), SaskGaming ($592,), and the Saskatchewan Indian Gaming Authority ($18,). 9 Figure represents actual expenditures. MBLL s overall commitment to problem and responsible gambling programs, services, and research is set at 2% of annual net income each year. 1 Loto-Québec also distributed $3,, to the Régie des alcools, des courses et des jeux (RACJ) to finance the management of measures involved in controlling access to VLTs. 11 Figure is comprised of distributions from two sources: the New Brunswick Lotteries and Gaming Corporation ($243,) and Atlantic Lottery ($185,). Canadian Gambling Digest Revenue Distributions 12

15 Figure 3 shows the percentage of government gaming revenue that was distributed to problem gambling across the country in Among those provinces where the data are available, one can see that the figure was highest in Nova Scotia (2.9%), followed by Ontario (2.1%). Across Canada, the average was 1.65%. Figure 3. Percentage of Government Gaming Revenue Distributed to Problem Gambling BC SK MB ON QC NS : 1.65% : 1.51% Average : 1.65%. Average : 1.51%. Overall change: +9.4%. Note: figures represent Total Problem Gambling in Table 12 divided by Total Revenue in Table data taken from Canadian Gambling Digest (CPRG, 214) and Canadian Gambling Digest : Addendum (CPRG, 215). Figures for Alberta, New Brunswick, Prince Edward Island, and Newfoundland and Labrador are unavailable. The amount of government gaming revenue that was distributed to problem gambling per person 18 years and over across the country in is presented in Figure 4. As shown, based on the data available, the figure was highest in Saskatchewan ($5.49), followed by Nova Scotia ($5.16). Across the country, the average was $3.42. Figure 4. Amount of Government Gaming Revenue Distributed to Problem Gambling per Person : $ : $3.32 BC SK MB ON QC NB NS PE Average : $3.42. Average : $3.32. Overall change: +2.8%. Note: figures represent Total Problem Gambling in Table 12 divided by the population figures taken from Canadian Gambling Digest (CPRG, 214). Canadian Gambling Digest Revenue Distributions 13

16 Figure 5 shows the percentage of problem gambling distributions that were allocated to awareness, research, and treatment across the country in Among the provinces where the data are available, one can see that the distributions were highest for treatment and awareness. Figure 5. Percentage of Problem Gambling Distributions Allocated to Awareness, Research, and Treatment Treatment: Awareness: 3.4 Other: Research: 2.6 BC SK MB ON NB PE Awareness Research Treatment Other Note: Data based on Problem Gambling (Health) distributions in Table 12. Figure does not include distributions in Alberta, Quebec, Nova Scotia, or Newfoundland and Labrador as information on their distributions is unavailable or incomplete. How problem gambling distributions were determined in is shown in Table 13. As can be seen, distributions were generally determined by budget allocation rather than by formula. Table 13. How Problem Gambling Distributions were Determined BC AB SK MB ON QC NB NS PE NL By Formula No No No No Yes No No DHAs No No Formula Changes Annually No - - No - - By Budget Allocation Yes Yes Yes Yes No Yes Yes DHW/DHAs Yes Yes Allocation Changes Annually Yes Yes No Yes - No Yes Yes Yes Yes Note: Data based on Problem Gambling (Health) distributions in Table 12. DHAs refer to District Health Authorities. DHW refers to the Department of Health and Wellness. Canadian Gambling Digest Revenue Distributions 14

17 Gambling Participation Table 14 shows past year participation in different gambling activities across Canada, based on individual prevalence studies conducted in each province. Because prevalence studies are not conducted annually, the data are based on the most recent studies available not on fiscal As the table shows, the most common activities engaged in are ticket lotteries, charities, and Scratch/Instant Win. Overall, gambling participation is highest in Nova Scotia and Saskatchewan (87%) and lowest in Quebec (67%). Across Canada, the data suggest that approximately 79 percent of adult Canadians participate in some form of gambling in a given year. Table 14. Gambling Participation BC AB SK MB ON QC NB NS PE NL Survey Details Age of Sample Sample Size 3,58 1,54 1,848 6,7 4,35 12,8 2,821 2,5 1, 4,2 Year of Survey Activity Bingo Bookies In Sports Events In Sports Events -.4 In Sports Events Cards In Games of Skill Casino Slots Casino Table Games Charities EGMs (Non-casino) In Casino Slots Games of Skill In Cards In Cards Horse Racing Internet Scratch/Instant Win In Lotteries Speculative Investments Sports Events Sports Lotteries Ticket Lotteries Any Activity Average any activity: 79.2%. Note: Cards generally refer to card and/or board games played with family and friends outside of gaming venues, with some exceptions. In British Columbia, the category also includes private games (e.g., dice, dominoes) and games of skill (which are also included in the card category in Alberta). In New Brunswick and Newfoundland and Labrador, the category excludes board games and poker. In these provinces, participation in poker was asked about separately. Rates were 1.% and 1.6%, respectively. In Nova Scotia, the cards category only refers to poker with friends and family. Games of skill generally refers to pool, bowling, darts, golf, and other similar activities. Scratch/Instant Win generally includes break open tickets (Nevada strips, Pull-tabs). The four exceptions are in Ontario (where it includes Scratch/Instant Win only), and in Nova Scotia, New Brunswick, and Newfoundland and Labrador where break open ticket participation was asked about separately; rates were 12.%, 6.6%, and 19.1%, respectively. Speculative investments generally refer to stocks, options, and commodities. Sports events generally include sports pools, with some exceptions. In British Columbia and New Brunswick, the category also includes wagering through bookies. In Saskatchewan and Manitoba, betting on sports events was asked about separately; participation rates were 4.% and 6.1%, respectively. Ticket lotteries may or may not include daily lotteries. signifies data that was either not collected or cannot be determined. 1 Does not include participation in board games or poker. (Participation in poker was asked about separately. Its participation rate was 1.%.) 2 Does not include participation in board games or poker. (Participation in poker was asked about separately. Its participation rate was 1.6%.) 3 Includes participation in racetrack slot machines. 4 Participation in casino gambling out of province. 5 Participation in VLTs at bars, lounges, etc. only. Participation in racetrack slot machines is included in Casino Slots. 6 Does not include participation in poker. (Participation in poker was asked about separately. Its participation rate was 1.5%.) Canadian Gambling Digest Gambling Participation 15

18 Problem Gambling Prevalence Table 15 shows the problem gambling prevalence data taken from the provincial surveys discussed on the previous page. Across the country, the average percentage of moderate risk gamblers as determined by the Canadian Problem Gambling Index (CPGI; Ferris & Wynne, 21) is 2.6. The average percentage of CPGI problem gamblers is.9. Table 15. Problem Gambling Prevalence BC AB SK MB ON QC NB NS PE NL Survey Details Age of Sample Size of Sample 3,58 1,54 1,848 6,7 4,35 12,8 2,821 2,5 1, 4,2 Year of Survey CPGI Levels (%) Non-gamblers Non-problem Gamblers 61.3 Unavailable Low-risk Gamblers 7.9 Unavailable Moderate Risk Gamblers Problem Gamblers Average moderate risk: 2.6. Average problem:.9. Note: The CPGI (Canadian Problem Gambling Index) is a standardized instrument used to measure problem gambling in the general population (Ferris & Wynne, 21). Canadian Gambling Digest Problem Gambling Prevalence 16

19 Problem Gambling Assistance The number of phone calls made to provincial problem gambling helplines in is presented in Table 16. The table also shows the number of agencies/entities funded by government to deliver problem gambling treatment; the number of designated, full-time equivalent (FTE) problem gambling counsellors there were; and the number of people who sought help from problem gambling counselling services. At least 31,792 helpline calls were made in total across the country overall; there were at least 99 governmentfunded treatment agencies/entities; 183 FTE problem gambling counsellors; and at least 6,75 counselling clients who sought help mainly for their own, as opposed to someone else s, gambling problem. Table 16. Helpline Calls and Counselling BC AB SK MB ON QC NB NS PE NL Population 18+ 3,743,23 3,132, , ,17 1,855,47 6,633, , ,79 116, ,783 Helpline Calls Own Problem 3, ,249 Unavailable Unavailable Unavailable Unavailable Other s Problem Unavailable Unavailable Unavailable Unavailable Total Problem 3, ,576 11, Unavailable Unavailable Unavailable Miscellaneous 499 Unavailable 475 1,269 8, Unavailable Unavailable Unavailable Total Helpline Calls ,341 Unavailable 1,56 2,5 1 9,943 11, , Total Helpline Calls ,232 Unavailable 883 1,97 1,743 6, , % Change 2.6 N/A Government-funded Treatment Agencies/Entities Total Agencies Unavailable Unavailable Total Agencies Unavailable Unavailable % Change -2. N/A N/A Full-time Equivalent (FTE) Counsellors Total FTE Counsellors Unavailable Unavailable Unavailable 5 Total FTE Counsellors Unavailable Unavailable Unavailable 5 % Change N/A... N/A.. N/A. Counselling Clients Own Problem 1,15 Unavailable ,884 6 Unavailable Other s Problem 34 Unavailable Unavailable Unavailable Total Clients ,454 Unavailable ,128 9 Unavailable Unavailable Total Clients ,685 Unavailable ,98 Unavailable Unavailable % Change N/A N/A N/A Total helpline calls : 31,792. Total helpline calls : 27,29. Overall change: +16.8%. Total agencies/entities : 99. Total agencies/entities : 1. Overall change: -1.%. Total FTE counsellors : 183. Total FTE counsellors : 186. Overall change:-1.6%. Total counselling clients : 6,75. Total counselling clients : 9,455. Overall change: -29.1%. Note: Miscellaneous helpline calls refer to calls made for information (e.g., statistics, resources, winning numbers), in addition to prank calls, hang-ups, and/or misdialed phone numbers. Government-funded treatment agencies/entities may not include First Nations agencies/entities funded by government. FTE counsellors are generally designated for problem gambling specifically, although there are some exceptions. Counselling clients may have other addictions besides gambling and may be new clients only. Counsellors and clients may not include those in private treatment. Some figures may be estimates only. 1 Figure does not equal its subtotals because the categories are not mutually exclusive. 2 Twenty-three people called the helpline for their own gambling problem; 13 called for someone else s gambling problem; and 12 did not disclose the purpose of their call. 3 In British Columbia, the majority of services are delivered by independent service providers who are not necessarily affiliated with an agency. Each of these providers functions as their own individual agency. In this context, the Provincial government funded a total of 3 agencies/entities in to deliver problem gambling treatment (4 agencies employing 7 service providers, and 23 independent providers). 4 Refers to Manitoba Liquor & Lotteries funding of the Addictions Foundation of Manitoba (AFM). Does not include First Nations agencies funded by government. 5 AFM only. 6 There were 3,19 active admissions whereby people were receiving help from treatment agencies for their own gambling problems. This represents 2,884 individuals. 7 There were 97 active admissions whereby people were receiving help from treatment agencies because of someone else s gambling problems. This represents 874 individuals. 8 AFM only. Figure does not equal its subtotals because four clients transferred between categories. 9 Figure does not equal its subtotals because it includes 37 clients whose primary reason for seeking treatment is unknown. Canadian Gambling Digest Problem Gambling Assistance 17

20 On-site Information and Support at Gaming Venues The number of responsible gambling (RG) information terminals and on-site support centres that were available across the country in is shown in Table 17. The table also shows the centres operating hours and staffing; the number of people who visited the centres for problem gambling (PG) and RG information; the number of individuals on self-exclusion (SE) lists; and the number of SE breaches detected. In total across the country, there were 122 RG terminals and 11 on-site support centres; 1 full-time equivalent (FTE) staff members; 339,568 PR/RG visitors; 35,821 individuals on SE lists; and 14,938 SE breaches detected. Table 17. On-site Information and Support at Gaming Venues BC AB SK MB ON QC NB NS PE NL Population 18+ 3,743,23 3,132, , ,17 1,855,47 6,633, , ,79 116, ,783 Responsible Gambling (RG) Terminals Bars, Lounges, etc. with VLTs Bingo Facilities Casinos Racetracks with Slots or VLTs 3 14 Other Gaming Venues 1 2 Other Venues 1 3 Total RG Terminals Total RG Terminals % Change On-site Support Centres Bars, Lounges, etc. with VLTs Bingo Facilities Casinos Racetracks with Slots or VLTs 1 14 Other Gaming Venues Total Centres Total Centres % Change Operating Hours and Staffing Centres Always Open when Venue Open Yes No Yes Yes Yes No No No No N/A Centres Always Staffed when Open No No No Yes No Varies 6 Yes Yes No N/A Total FTE Staff Total FTE Staff % Change Visitors for Problem/Responsible Gambling Purposes Total PG/RG Visitors ,656 38,628 7 Unavailable 8 4, , ,585 1,838 3,615 1,123 Total PG/RG Visitors ,823 51,668 Unavailable 6, ,758 19,42 1,619 3,349 1,242 % Change 24.7 N/A 1 N/A Self-exclusion (SE) Total on SE Lists ,418 1, ,35 17,25 4, , Total on SE Lists , , ,325 17,44 4, , % Change Total Breaches Detected , ,54 3, Total Breaches Detected , ,933 5, % Change Total terminals : 122. Total terminals : 19. Overall change: +11.9%. Total centres : 11. Total centres : 93. Overall change: +18.3%. Total FTE staff members : 1. Total FTE staff members : 12. Overall change: -1.6%. Total PG/RG visitors : 339,568. Total PG/RG visitors : 319,865. Overall change: +6.2%. Total on SE lists : 35,821. Total on SE lists : 35,884 (restated). Overall change: -.2%. Total SE breaches detected : 14,938. Total SE breaches detected : 17,27. Overall change: -12.3%. Note: The reader should interpret the information on self-exclusion (SE) with caution, as the reported number of people who have signed up for SE and the reported number of breaches detected can depend on such factors as ban length, method of detecting breaches, venue size and number, record keeping, and other factors all of which can vary by province. Total on SE Lists generally refers to the total number of individuals on SE lists as of March 31 st, 214 (not the total number of new sign-ups in ). Total Breaches Detected refers to the total number of breaches detected in (not the total number of individuals caught breaching during that time). 1 At Manitoba Liquor & Lotteries casinos. 2 At Shark Club gaming centre. Canadian Gambling Digest On-site Information and Support 18