Commack UFSD Remote Access for Microsoft Windows Vista, 7 and 8 Apple Macs, ipads, iphones And Android devices

Transcription

1 Commack UFSD Remote Access for Microsoft Windows Vista, 7 and 8 Apple Macs, ipads, iphones And Android devices This allows district staff and students to access the Commack UFSD network from home or anywhere outside of the district with a broadband connection. What is Remote Access? Remote access is the ability to connect through the Internet to resources such as data folders and software applications located on the Commack network. You will be able to access your home folder (H:) as well as public folders so that you can retrieve and send files to and from home. You will also be able to access and run many applications currently installed on the Commack network. Save your work often. Inactivity of 60 minutes will log you out from the session.

2 Microsoft Windows Vista, 7 and 8 1. Internet Explorer 9, 10 or 11. Other web browsers are not supported. 2. Internet Explorer 10 or 11 may need to add k12.ny.us in compatibility view settings. Scroll to the bottom of the page for directions. 3. Open Internet Explorer and type in the address bar: 4. If this message appears: This webpage wants to run the following add-on: Microsoft Remote Desktop Services Web Access Con from Microsoft Corporation. Choose Allow 5. Enter your username in the format: commack\username or username@commack.k12.ny.us (Figure1a) 6. Choose if the computer you re using is public or private. a. Click Sign in Choose an Application to run (for example: Microsoft Word) (Figure 1b) 7. On the message A website is trying to run a RemoteApp program. The publisher of this RemoteApp program can t be indentified a. Verify the Publisher: *.commack.k12.ny.us then click Connect. (Figure 1c) b. If prompted, Enter your credentials again c. If prompted, Agree to the security certificate prompt. d. This is what the icon for Word would look like in the Taskbar.

3 Apple Macs OS X 10.7 or Later 1. Open the App Store and search for Microsoft Remote Desktop 2. Click Free then Install App Latest version to date: 08/26/2014 is Your version may be newer. 3. If required, sign in to download from the App Store 4. When installation is done, open Finder, then choose Applications 5. Browse Applications for Microsoft Remote Desktop app and double click to open 6. Close What s new in Click Remote Resources 8. Fill in your login and url information a. URL: b. User name format is commack\username or username@commack.k12.ny.us c. Click Refresh when done. Successfully loaded Remote Resources is displayed when the information is correct. This window can be closed. 9. In the Microsoft Remote Desktop window, click on the triangle on the left of Remote Resources. This will display all the available applications. 10. To open, double click on an application. 11. If a certificate message from REMOTE.commack.k12.ny.us, click Continue

4 Apple ipad, iphone and ipod touch. ios 6.0 or later 1. Open the App Store and search for Microsoft Remote Desktop 2. Install and open Microsoft Remote Desktop app 3. Select Add Remote Resource 4. In the SERVER URL field type in Tap Save 5. In the CREDENTIALS User name and Password field a. User name format: commack\username or b. Type in your password Tap Save 6. Successful login will provide the applications available (See figure below for an example) 7. If a certificate message from REMOTE.commack.k12.ny.us, choose Connect always

5 Android Tablets and Phones Android OS 2.2 and up 1. In Google Play store search and install Microsoft Remote Desktop 2. Open Microsoft Remote Desktop app 3. On the Connection Center screen, tap Remote Resources, and then tap the add icon. 4. Enter information for the Remote Resource, and then tap Done: a. URL: b. User name format is commack\username or c. Type in your password 5. Tap Done to add the remote resources. 6. If a certificate message from REMOTE.commack.k12.ny.us accept and continue.

6 HELP DESK If you need help you may e mail your questions/issues as follows: High School students should HSRemoteSupport@commack.k12.ny.us Middle School students should MSRemoteSupport@commack.k12.ny.us Responses will be given during school hours on school days. Commack Schools does not provide 24/7 support. It may take a few days for you to receive a response. Follow standard procedure by planning head, backing up your work in more than one location (i.e. on a portable flash drive) and recognizing that all computer systems are subject to malfunctions (including ours) just when you need them to work the most. References Figure1a

7 Figure1b Figure1c

8 Internet Explorer 11 Compatibility View Settings Click on Tools located on the top right or Alt x on the keyboard Choose Compatibility View Settings Choosing About Internet Explorer will display the version of Internet Explorer In Compatibility View Settings type in k12.ny.us then Add