KIER SERVICES. The difference is

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1 KIER SERVICES The difference is

2 WE ARE KIER Kier is a leading construction, services and property group with an unrivalled capability to finance, develop, build and maintain property, adding value every step of the way. Kier Services is a specialist services partner. We deliver single services or multi-disciplinary outsourcing and work with you to design and deliver integrated, innovative, commercially sound solutions providing you with great value and efficiency and all the time improving front-line services. Asset Management We maximise the value and long-term effectiveness of your property portfolio through development of commercially advanced and deliverable asset management strategies. Maintenance Facilities Management Environmental Energy Solutions We offer a full range of property maintenance services to UK social housing providers delivering homes that people want to live in, at a cost that both they and the landlord can afford. We integrate, manage and deliver hard and soft facilities management (FM) services, freeing you to focus on the business activities that matter to you. We keep your streets clean, make your parks attractive and safe to play in, and also collect and recycle your rubbish to create a sustainable environment. We show you how you can save energy and design, install and maintain innovative solutions that guarantee reductions.

3 Asset Management Kier offers you strategic advice to maximise the value and performance of your property portfolio. Getting the best performance from a property portfolio and reducing the cost of ownership or occupancy is a key objective of high performing organisations. Whether your priority is social housing, corporate offices, depots, schools or an investment portfolio, our specialist teams work closely with you to leverage maximum value from your estate. With our extensive experience and professional capability in all property-related matters, we help you to develop asset management strategies aimed at lowering whole life costs, improving yields while supporting improvements in your front-line service delivery. From large-scale acquisitions or disposal programmes to day-to-day property transactions our team is ready to help.

4 Maintenance Kier offers a full range of property maintenance services to UK social housing providers delivering homes that people want to live in, at a cost that both they and the landlord can afford. From planned, preventative maintenance to 365-day, 24/7 responsive repairs, from compliance and energy efficiency solutions to large-scale refurbishment and capital works, our services are delivered by highly qualified front-line teams that are trained to work in occupied homes and buildings. Our range of property maintenance services includes: Responsive, cyclical and planned maintenance Refurbishment and capital work Statutory compliance services Aids and adaptations to housing stock

5 Facilities Management We integrate, manage and deliver hard and soft facilities management (FM) services, freeing you to focus on the business activities that matter to you. With Kier, you benefit from economies of scale, reduced operational costs and enhanced service levels, while enjoying a safe, clean and efficient working environment. Our transparent and sophisticated real-time reporting across the whole asset lifecycle allows you to make informed, strategic decisions about the management of your premises. Hard FM 24/7 helpdesk and response Emergency and reactive repairs Building services maintenance Building fabric maintenance Statutory compliance Project works Soft FM Cleaning and catering Reception and concierge Building security Office services Fleet management Mail and reprographics

6 Environmental Kier keeps your streets clean, makes your parks attractive and safe to play in, and also collects and recycles your rubbish to create a sustainable environment. We combine the latest technology with logistics expertise and skilled teams to deliver high quality services for communities across the UK. Our core principle is to reduce, reuse, recycle, and recover. Our range of environmental services includes: Recycling services Refuse collection Street cleansing Organics reprocessing Grounds and park maintenance Refuse transfer and resource processing

7 Energy Solutions Kier shows you how you can save energy - and design and install innovative solutions that guarantee reductions. Whether you are aiming to save on energy bills, reduce carbon emissions, comply with legal requirements or increase your asset value or all of these we can advise you on the options available and deliver a bespoke solution. Our end-to-end service includes energy efficiency assessments, retrofit options including paybacks, and carbon reductions using market-leading renewable energy installations such as: Solar photovoltaic (PV) Solar thermal Biomass Combined heat and power (CHP) LED lighting Small wind turbines Energy management services Energy assessments

8 Corporate Responsibility Helping deliver a brighter future for our communities. By the very nature of the work we do - whether it s maintaining homes, schools and offices, cleaning streets or helping us all recycle more - we touch the lives of thousands of people and have a far reaching impact on communities and the environment. As a good neighbour and longterm partner, we take great care to understand your strategic priorities to support local economic development and well-being through: Education, training and employment programmes Investment and support for local suppliers and social enterprise Environmental protection and improvements Community-led initiatives Health & safety leadership The Kier Foundation

9 Contact Asset Management Call John Fozzard e: Registered Office Tempsford Hall, Sandy, Bedfordshire SG19 2BD Tel Join us on Maintenance Call Dan Maher e: Facilities Management Call Tony Devenish e: Environmental Call Mark Hogan e: Energy Solutions Call Paul Slater e:

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