Google Apps Sync for Microsoft Outlook

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1 Sync for Microsoft Sync for Microsoft is a plug-in for 2003, 2007, or 2010 that lets you use your familiar interface to manage your mail, calendar, and contacts It also lets you import data from to your account Sync seamlessly syncs all your mail, calendar events, and contacts between your account in the cloud and your Google profile in, so you can access the same information at any time from either interface Microsoft Feature Compatibility With Sync, your mail, contacts, and calendar events are stored both in your Google account in the cloud and in on your computer Sync makes sure data is the same in both places by regularly synchronizing it back and forth Because the cloud is accessible from anywhere on the Internet (not just from behind your firewall), you can access this information from any computer anywhere either from, or by logging in to from a web browser Some data, however, isn t supported by This information either isn t available at all with Sync, or it s available in but not from the interface Below is a look at what you can import to your new profile in, what can be used in, and what gets synchronized with your Google account in the cloud (and can therefore be used from there) For more on using Sync, see Mail Mail data messages state (read vs unread) Folders and nested subfolders Junk Deleted Items folders map to Gmail labels Import is optional Junk is labeled Spam in Gmail Import is optional Attachments Executable attachments Not allowed in Gmail Posts in mailbox folders Importance levels Message flags Not available in Gmail Flags appear as stars in Gmail Version 21 or higher 1

2 Sync for Microsoft Microsoft Feature Compatibility Mail data Follow-up dates and reminders (used with flags) Rules Signatures POP/IMAP account POP messages Don t import or sync with Gmail but can be used in after importing Not imported or synced but can be recreated in Or create equivalent filters in Gmail that apply for both interfaces Not imported or synced but can be can recreated in and Gmail Account settings don t import, but you can recreate the account in your Google Apps profile POP or IMAP messages don t sync with Gmail POP messages in your primary Inbox import from your old profile and are synced with Gmail (may not be desired) POP messages that arrive after importing aren t synced (see above) Categories aren t available in Gmail Not imported But you can categorize messages in after importing Other features in Mail (with Sync) Mail delegation Autocomplete Custom From addresses Read receipts Delivery receipts Sharing mail folders Recovering deleted messages Public folders Recalling a sent message Sending in Rich Text format Set up delegation in your Gmail settings (not in ) Works for user, group, and resource addresses you ve ed at least once Set these up in Gmail settings and use them in Supported in but not when using Gmail Not supported in or Gmail Folder permissions aren t available in for sharing folders This menu item isn t available in Public folders aren t available in or Gmail The message is received along with a notice that you tried to recall it Compose format must be HTML (and is set to HTML by default) Version 21 or higher 2

3 Sync for Microsoft Microsoft Feature Compatibility Calendar Calendar data Default calendar Other calendars you own Includes all events, descriptions, attendees, and locations Includes all events, descriptions, attendees, and locations Event reminders Free / Busy status for users Free / Busy status for non- users Tentative / Out of Office status Optional attendees Calendar attachments Rich content in event descriptions (images, links, bold, italic) v Requires that your administrator enables Google Calendar Connectors, but choosing either status appears as Busy, both in Google Calendar and to other users, but inviting an optional attendee in appears as Required, both in Google Calendar and to other users, but attachments added in don t sync with other users calendars, who instead see a note that an attachment has been removed, but other users see only plain text Categories aren t available in Google Calendar Other features in Calendar (with Sync) Calendar delegation Sharing calendars Saving event updates without sending Set delegation up in your Google Calendar settings (not in ) Set up sharing in your Google Calendar settings (not in ) Share view-only or editable, with individuals, across your domain, or publicly When you save event data, it syncs with other people's calendars whether or not you choose to send updates from Version 21 or higher 3

4 Sync for Microsoft Microsoft Feature Compatibility Personal Contacts Personal contact data All personal contacts Multiple contact folders Personal distribution lists Rich formatting in notes Notes larger than 16KB Follow-up flags, dates, and reminders Includes all fields (File As, images, notes, etc) Contacts folders from don t sync to Instead, all contacts appear in under My Contacts But you can reorganize them using Google groups Your mailing lists from don t sync to But you can still a list from your Gmail interface by creating a Google group Rich formatting remains in only if you don t update contacts from Larger notes are truncated in Google Apps but the full note remains in Flags aren t available in Google contacts Categories aren t available in Google contacts Unsupported in Contacts (with Sync) Sharing a contact folder Folder permissions aren t available in for sharing folders Version 21 or higher 4

5 Sync for Microsoft Microsoft Feature Compatibility Global Contacts Your domain s Global Address List is available in Microsoft if your administrator enables the dynamic Global Address List for your domain Global contact data and features Domain contacts (individual addresses) Domain contacts (group addresses) nv Out-of-domain contacts Autocomplete Rich field data for each user These are added in as shared contacts Works for user, group, and resource addresses you ve ed at least once Includes name, , phone numbers, street address and company information, notes, and more Notes, Tasks, and Journal Other Exchange data Notes Tasks Journal entries For complete information about installing and using Sync for Microsoft, see mailgooglecom/support/bin/topicpy?topic=23333 Version 21 or higher 5