POSITION DESCRIPTION KEY RESULT AREAS

Transcription

1 POSITION DESCRIPTION Position Title: Human Resources Officer Date: Feb 2013 Department: Human Resources Sub department: HR ANZ Location: Sydney Reports to: Human Resources Manager ANZ Direct Reports: Nil Size of role: Position code: Position level: Geographic scope: ANZ Primary focus on the Australian workforce of approximately 400 employees and provides services across ANZ. Critical relationships: Human Resources and Payroll team, Managers, Supervisors, Team Leaders and Employees. Overall job purpose: The role will be responsible for managing a number of HR transactional activities and providing solid HR advice and support to leaders and employees in areas such as recruitment, onboarding, learning and development, reward, performance management and health and safety. The role will contribute to continually improving the value of HR s contribution to the business. The Human Resources Officer also provides support to the Human Resources Manager, ANZ and the Executive Director, HR as directed. KEY RESULT AREAS 1 Manage all HR transactional activities and deliver a business focused service. Generate all employment contracts and send New hire packs Manage the employee referral program for ANZ. Manage all employment contracts and packs. Manage all amendments to existing staff conditions of employment. Manage and monitor probation periods. Organise collation of data and assist with generating reports. Ensure personnel files are in place for each employee and effectively maintained Provide HRIS training to all employees where relevant. Administrative support for HRIS Identifying, recommending and driving (where appropriate) process efficiencies. Assist in the implementation of training programs. Servicing the needs of your local client group in a pro-active and professional manner. All changes to employment conditions documented and sent to the employee and payroll within 48 hours of receiving all required and accurate information. 100% of probation reviews sent to management three (3) weeks in advance of expiry date. Ensure Personnel Files are opened within a month of hire. Inform Helpdesk of resignation by the 1 st. All other HR related letters to be processed within a week of receipt of request. 30% 2 Contribute to our EVP, sourcing, recruitment, orientation, and organisational exit programs. Ensure Employee Requisition and Employee Details Forms are approved prior to hiring. Responsible for working with the Hiring Managers for all recruitment related activities for ANZ, including the placement of advertisements on Staff CV 1 100% of requisitions managed appropriately, recorded accurately, receiving correct approval where appropriate 100% of advertisements accurately posted on internet or in press as 30%

2 Maintain Staff CV for ANZ. Develop, evaluate and improve our career website, ensuring that the content is always up to date and is appealing to potential candidates. Actively contribute to the development of our Employee Value Proposition in the market. Represent and/or co-ordinate representation at Career Expo s Establish a valuable present at universities, ensuring that we have an avenue to recruit talent Create and conduct training programs for recruitment and selection Identify internal and external recruitment sources and implement selected recruitment methods; for example LinkedIn Own the orientation program, running regular sessions throughout the year, regularly evaluate and make improvements to orientation and on-boarding processes for new hire, rehires and transfers. Ensure employment information is up to date and available for all new employees, for example employment fact sheets. Send out to all departing employees, follow up with a phone call to organise time for an exit interview and conduct all exit interviews, ensuring that the information is entered into the exit survey. requested by Manager Career website is up to date. Initiatives undertaken in developing our EVP. Representation at career expo s Relationship and recruitment process established with universities All new leaders have undertaken recruitment training. All new employees have attended an Orientation session. All departing employees have had contact and exit interviews are completed in a timely and professional manner. 4 Administer and communicate remuneration and reward programs. Coordinate the annual salary review process for the Australian business. Advise managers on remuneration ranges and out of cycle reviews. Ensure accurate transfer of remuneration information to payroll. Coordinate the Star Award program Coordinate the Shooting Star Reward program, ensuring adequate stock and nominations are implemented in a timely manner Years of service reporting and coordinate service anniversary awards Contribute to the review of reward and recognition programs and make recommendations for improvement 5 Ownership of programs, procedures, and policies that ensure a safe and healthy working environment. Ensure that workplace health and safety activities are compliant with relevant legislation and regulations. Conduct needs analysis to identify the organisations safety requirements Develop/select and implement/administer health & safety programs. Own the establishment, co-ordination, facilitation and compliance of the OHS Committee, ensuring that it meets the legislative obligations that exist in each location. Ensure that Company OH&S policies and procedures are Remuneration activities are managed in accordance with the relevant legislation and company policies. Timely and accurate completion of salary review process. All remuneration information within scope of position is passed onto payroll in a timely and accurate manner. Reward programs are managed in a timely, professional and accurate manner. Workplace Health and Safety, activities are managed in accordance with the relevant legislation. Active role in workplace health and safety issues and efficient resolution of any issues. Ergonomic assessments are conducted in a timely manner. Workforce trained. 2

3 up to date, compliant and available via the intranet. Regularly review legislation and make any amendments to policies, programs and procedures. Investigate and Co-ordinate appropriate OH&S training for each state office which includes Fire Warden & First Aid Training Establish and administer a return to work process after illness or injury to ensure a safe workplace for the region. Conduct ergonomic assessments as required. Communicate and train the workforce in health and safety 6 Contributes to the success of a high performing team. Participate in team meetings to bring up issues, share knowledge, share achievements, and provide training and direction. Fosters good teamwork. Strength of working relationship with the team. Develop strong and effective working relationships with the HR team, leaders and employees Works in a collaborative way with team. Effectively communicate information and insights to team. Positive contribution to continuous Ensure successful communication with all areas of the improvement. business. Contribute to continuous improvement activities across the HR team. Undertakes additional tasks or projects as assigned by the HR Manager or Executive HR Director. HR projects are completed on time and within budget, in collaboration with the HR team. 7 Ensures compliance with Sentia Media values, policies and standards, and ensures compliance will all local statutory Complies with all local legislative Adheres to company policies and procedures and the corporate Code of Conduct. Where appropriate keeps up to date with legislative requirements through membership of industry organisations. Ensures personal adherence to workplace health and safety requirements and either addresses or brings to management s attention when others are in breach of these Acts in an ethical way when dealing with company assets and other people. Understands and complies with all company and legislative Can be relied upon to act respectfully and ethically. COMPETENCIES Competency description Action Oriented Enjoys working hard. Demonstrates energy & drive for things seen as challenging. Is not fearful of taking action & seizes more opportunities than others. Works with persistence & follows though to meet bottom line results. Can be a bit of a trouble-shooter. Responds to problems/ situations energetically. Prepared to work hard. Demonstrates consistent energy levels. Responds well to challenging tasks. Is willing to take on extra tasks. 3

4 Developmental Focus Understand the importance of ongoing development and takes ownership of ones own development. Adaptability & Flexibility Capacity to adapt to diverse environments, responsibilities, tasks & people while maintaining effectiveness. Relationship Building and Teamwork Establishes rapport easily. Develops long term relationships based on mutual trust & confidence. Builds & maintains effective working relationships with peers, team members & others. Works in a collaborative way with others. Goals & priorities are set despite uncertain & ambiguous situations. Seizes more opportunities than most. Is self-motivated & delivers on promises. Not fearful of acting with a minimum of planning. Believes in the importance of developing themselves Involves their Manager to ensure learning needs are supported Seeks feedback and listens and learns from it Is receptive to all types of development - not just attending a training program Identifies current and future needs for their own development Gains insights from mistakes Demonstrates self-initiative in developing/acquiring skills Continual demonstration of successful implementation of newly acquired skills and /or knowledge Openness to different & new ways of doing things Willingness to modify preferred way of doing things Sees the merits of perspectives other than his/her own Can be an individual contributor & part of a team effort Adapts style to suit situation Modifies approach as new priorities emerge Performs effectively in different environments/locations with different technologies & levels of individuals Clearly communicates direction, ideas & performance standards to staff. Demonstrates respect towards all team members. Builds & maintains appropriate productive relationships or networks of contact internally/externally. Balances personal objectives with those of the team. Collaboratively develops solutions & goals with superiors, peers & clients. Supports team values & decisions & models expected behaviours. Promotes open & constructive relations with superiors, peers & customers. Generous in providing time for others when needed. Acts as a team player as well as an effective individual contributor. Demonstrates commitment to team goals. Is mindful of how one s behaviour impacts on others. Among the first to volunteer to help others 4

5 succeed. Is open minded, listens to others points of view. JOB SPECIFICATION Position title: Human Resources Consultant Education: Technical Skills: Management skills: Personal qualities: Technology skills: Language skills: Tertiary qualifications in Human Resources. 2-3 years exposure/experience in HR; exposure/knowledge of IR framework and relevant legislation and policies impacting on employment conditions, exposure to managing performance issues Not required Energy, drive, passion and a proactive approach, ability to build rapport and establish effective working relationships, practical problem solving skills, ability to work with changing priorities, strong organisational skills, results driven with ability to meet deadlines and demonstrated ability to work autonomously and as part of team (locally and remotely). Word, Excel and PowerPoint competence, experience using HRIS Excellent command of English Communication skills: Excellent communication 5