CHANGING HRM PRACTICES WITH SPECIAL REFERENCE TO RETENTION POLICIES AT TCS
|
|
- Avice Barber
- 8 years ago
- Views:
Transcription
1 CHANGING HRM PRACTICES WITH SPECIAL REFERENCE TO RETENTION POLICIES AT TCS Ms. Ruchita Petkar Asst. Professor ATSS CBSCA, Chinchwad, Pune Dr. Suhas Sahasrabudhe Principal CSIT, Shahu Nagar, Pune Abstract: Globalization has made the world very small. It makes national culture an increasingly strategic issue that has to be faced and properly managed. We have to cast people in a tune with newer requirements to remain in this competitive world. The problem is the balancing of the global trends in human resource management and the various changes in the policies made accordingly by the company which affects the people working in the organization. Thus there is a great challenge in front of HR manager to retain its present employees and to satisfy them as well. This paper thus is an attempt to examine the various functions and HRM practices adopted at TCS with the main focus on its retention management. And it is a purely secondary data based paper. Keywords: HRM Functions, HR Policies, HRM Practices, Retention. Introduction: India embarked on globalization since July 1991 & as a part of which most of the Indian companies switched over to policy changes with regard to HR in particular. This was necessitated by the growing competition faced by the Indian companies both in the country & at the International level. The challenges of the globalization were taken up by some corporate firms in the right spirit & with a focused on short, medium & long term policy changes. TCS is one of the most successful IT Company & is having a presence across the boundaries of the nation. The present paper is an attempt to examine the Human Resource Management practices adopted at TCS with a focus on the employee retention management & the policies of various kinds of benefits arranged for the employees. Objectives: The major objective of this research paper is to find out the Human Resource Management practices at TCS in the recent times with regard to retention management. The paper also aims at crystallizing the best Human Resource Management practices that could be learnt as a lesson from the TCS experience. 1
2 Methodology: The paper is based on the secondary data available through published reports, case studies & the literature available website. Thus it is a purely secondary data based paper which can be further supported by primary data desired to be collected. Human Resource Management Practices - The challenges of Globalization: Globalization is a movement generally considered to be initiated by the international institutions like IMF & facilitated by the communication revolution because of internet connectivity. The other major pillar of globalization has been the establishment of TCS in In fact the ICT revolution coupled with WTO providing the institutional setup smoothened the process of globalization particularly with the developing countries. The Asian giants & dragons launched upon the market reforms with the growing competition being aimed at encompassing practically all the sectors of the economy. In the last decade of the 20 th century & the first decade of present century the world has practically become small mainly because of trade liberalization effectively implemented by the most of the countries of the world. Thus the changing scenario of the business world resulted in posing a variety of challenges with regard to most of the HR functions. HR Functions Reviewed The paper seeks to examine the recent HR practices at TCS with special focus on some of the major HR functions. It would not be out of place therefore to review the major HR functions & the challenges posed by the globalization in respect of each of them. The purpose is to provide a conceptual clarity and some background for the review of best HR practices being followed at TCS in respect of retention policies. A] HR Planning: The Human Resource Management ideally has to begin with planning of human resources. This can be done always with some time reference in the sense that the current human resources and the future requirements both have to be considered. The major challenges in respect of planning function can be described as follows:- 1. Planning HR in a dynamic set up It implies that in a constantly changing business world, the features of the human resources used by any corporate firm also go on changing. Keeping this in mind the present resources have to be oriented for the essential skill formation. Along with this it is also necessary to keep a futuristic plan ready so that the requisite human resource can be employed at the right time. 2. Managing the change The attitude in a change needs to be brought among the existing employees obviously because outright retrenchment is not possible. This is the crooks of 2
3 change management & it is the most difficult job to be performed by any Human Resource manager. B] Recruitment & Selection: Once the plan of Human Resource required by the corporate firm is prepared, the next function is the actual recruitment & selection. In the modern management parlance it is called as talent identification & acquisition. Most of the modern companies have stopped the traditional recruitment & selection practices & have shifted to the online mode including telephonic interviews. The fact however remains that at the time of actual recruitment the HR department conducts a personal interview where the compensation packages & many other aspects are discussed. The major challenges of his function are as discussed below :- 1. Customization of modern methods of recruitment- The corporate leaders performing HR functions are required to adopt and get customized the modern techniques of recruitment & selection. This is quite challenging because the senior HR managers may not be in a position to quickly adopt the new methods of recruitment. 2. Locating the talent & workforce diversity With the advent of globalization, it has become obviously necessary for almost every organization to find out the talent at the world level. It is also to be noted that there is a huge workplace diversity already experienced. E.g.: HR manager sitting in Japan may require a talent of the Indian local market to be employed by his company in India. This requires deeper knowledge on a wide scale of the talent available in various countries. C] Training & Development: The orthodox approach conceived as the task to be done by training & development function of the modern day organization is already replaced by moulding the existing talent with suitable training & development capsules both at the work & off the work. The major challenges in this regard are: 1. Training by whom? In a competitive market, large number of trainers & training institutes are available. Therefore, selecting the most appropriate and effective training vendor is challenging. 2. Methods of Training - The modern methods of training & development also present a lot of challenges because the most suitable methods in view of the existing employees & their characteristic feature have to be chosen. If this is accomplished training & development function may be delivered in the best possible manner. D] Performance Appraisal: Any global firm has to carry out the Performance Appraisal at the right time of the important employees in various departments of the firm. It crosses even the geographical country limits & when the firm is globally operating. The feedbacks and systematized reports have become 3
4 historical old being replaced by periodic self assessment. In this regard the major challenges include the following: 1. Preparing self appraisal format which can be system based and can be filled online by any employee at any given time. This will require a certain given set of skills including computer education for the employees. 2. Keeping a track of such self appraisals and measuring the effectiveness of the Human Resource is indeed challenging. E] Retention: Perhaps the most important of all the HR functions today is of the retention of the talent with a focus on leadership development. Retention management in today s world requires a completely new approach that should be most flexible rather than rigid. A globally present and managed firm, the HR manager of such a firm will have to constantly monitor the best talent available in the firm at different work places. He will have to consider the changing needs of his talented resources so as to provide those appropriate opportunities. This requires thinking ahead of time and considering career development path of the concerned talent. The most talked about methods of retention include employee delight at an appropriate stage of his career. The most successful organization has already surmounted these challenges in respect of retention. On this background we now switch over to a case study of Human Resource practices at TCS: Tata Consultancy Services Limited (TCS) software services and consulting company headquartered in Mumbai, India. It is the largest provider of information technology and business process outsourcing services. It is part of one of India's largest and oldest conglomerates, the group TATA. One of TCS' first assignments was to provide punch card services to a sister concern, Tata Steel (then TISCO). It later bagged the country's first software project, the Inter-Branch Reconciliation System (IBRS) for the Central Bank of India TCS is proud of their heritage as part of the Tata Group, founded by Jamsetji Tata in1868 and one of India s most respected institutions today. Their mission reflects the Tata Group's longstanding commitment to providing excellence: to help customers achieve their business objectives by providing innovative, best-in-class consulting, IT solutions and services, and to actively engage all stakeholders in a productive, collaborative, and mutually beneficial relationship. TCS also provides product and industrial engineering services, as well as strategic consulting and project management. The company is controlled by textiles and manufacturing conglomerate Tata Group.TCS vision is to be one of the top 10 global companies by the year 2010.TCS values integrity, leading change, excellence, respect for the individual, and fostering an environment of learning and sharing will get us there. The Human Resource (HR) function is closely linked to the business strategy and plan by being aligned to the TCS structure through HR support (including resource management 4
5 through the Resource Deployment Manager (RDM) to each Industry Practice/Service Practice/Geography and innovative workforce practices. Present scenario of Attrition and Retention rates in IT sector: As already pointed out retention of the best talent is a major problem for most of the software service sector organization. The major players in India in this sector include Wipro, Cognizant, TCS, Infosys and HCL. The recent data available relating to the rates of attrition of some of such companies are depicted in the following diagram: The graph relating to the rate of attrition is for the period of October to December It is evident from the above graph that TCS has the lowest rate of attrition next only to Cognizant ending December While Cognizant had registered a rate of 12.1%, TCS 13.1%, Wipro 18.4%, Infosys 20.5% with HCL having highest rate of 25.3% during that quarter. It is worth noting that Cognizant had a slightly higher rate compare to TCS in September The rates were 21.8% & 20.5% for the two companies respectively. It clearly indicates thet Cognizant has adopted may be some better methods of controlling attrition. But since the difference in between two is not very significant and also considering the fact that TCS has greater manpower employed we will take up a more detailed review of TCS and its retention policies. Among the domestic IT companies, TCS has the lowest employee turnover rate. Employees stay with the company not for the size of the pay packet alone. There are several other factors including job security. The company has a performance improvement plan that takes into account any personal problem the employee may be facing. Company s HR practices have the ability to absorb people, to manage them from sourcing to deployment, and what it means in terms of scalability and scalability is something that the group evolves with respect to its practices. TCS tries to retain its associates through: * Career Development * Rewards and Recognition 5
6 * Associate friendly HR policies * Career Development * Performance Based Incentives TCS believes that career and personal development of all associates are vital for organizational success and initiates activities to encourage associates to participate whole heartedly in the same. Personal Development Planning forms a central part of their annual appraisal and objective setting process. Personal Development is also encouraged through online e-learning initiatives that help develop a wide variety of skills, including languages, cultures, sciences, business, technical and the arts subjects. Associates aspiring for higher roles undergo assessment of current capabilities in order to identify the competency gap to reach the aspired role. The gap in competency is addressed with structured training and orientation. Findings: We have noted above that the globally operating firms particularly in the IT sector are required to adopt cutting edge HR practices in respect of all the major functions of Human Resource Management. We can thus put up the major findings in the following way. 1. HRM for a global firm has become extremely challenging. 2. Challenges loom over right from the planning stage of Human Resource Management down to retention. 3. Among all the functions, talent management and retention appears to be the most significant function of Human Resource Management. 4. A brief case study of retention policy at TCS reveals that the dynamic and employee oriented flexible retention policy based on its own values is a clear X factor for the success of TCS in retention. References: Wipro lag in employee retention - Livemint.htm
Human Resource Management in Organized Retail Industry in India
Global Journal of Finance and Management. ISSN 0975-6477 Volume 6, Number 6 (2014), pp. 491-496 Research India Publications http://www.ripublication.com Human Resource Management in Organized Retail Industry
More informationResearch Investments in Large Indian Software Companies
Research Investments in Large Indian Software Companies Pankaj Jalote Professor, Department of Computer Science and Engineering Indian Institute of Technology Kanpur, India 208016 jalote@iitk.ac.in, www.cse.iitk.ac.in/users/jalote
More informationKeywords- Talent Management, retain, Talent Management a part of an organizational structure.
Talent Management Nitesh Jaiswal Student PGDM MIT-school of business Pune. Abstract Despite of being of significance importance till today organizations are not approachable to Talent Management, they
More informationThe War for Talent Retaining critical resources during outsourcing transitions
September 19, 2008 The War for Talent Retaining critical resources during outsourcing transitions www.mercer.com What we will talk about today Setting the stage: Outsourcing means transformation The talent
More informationPH.D THESIS ON A STUDY ON THE STRATEGIC ROLE OF HR IN IT INDUSTRY WITH SPECIAL REFERENCE TO SELECT IT / ITES ORGANIZATIONS IN PUNE CITY
ABSTRACT OF PH.D THESIS ON A STUDY ON THE STRATEGIC ROLE OF HR IN IT INDUSTRY WITH SPECIAL REFERENCE TO SELECT IT / ITES ORGANIZATIONS IN PUNE CITY SUBMITTED TO THE UNIVERSITY OF PUNE FOR THE AWARD OF
More informationOptimizing Rewards and Employee Engagement
Optimizing Rewards and Employee Engagement Improving employee motivation and engagement, and identifying the right total rewards strategy to influence workforce effectiveness. Kevin Aselstine, Towers Perrin
More informationTHE INTERNATIONAL JOURNAL OF BUSINESS & MANAGEMENT
THE INTERNATIONAL JOURNAL OF BUSINESS & MANAGEMENT Impact of Talent Management on Organisation Culture David Leann Rachel PG Student, Department of MBA, Gates Institute of Technology, GOOTY, A.P. India
More informationRight: People Roles Recognition - Culture
Our HR Strategy sion Vi Our ambitious new strategy requires a workforce which can demonstrate speed and agility; to achieve this we need to recruit, develop and retain people with the right skills, knowledge
More informationHR Business Consulting Optimizing your HR service delivery
HR Business Consulting Optimizing your HR service delivery NorthgateArinso Business Consulting provides HR executives with unique insight to optimize the cost of HR service delivery, improve employee engagement,
More informationAn Oracle White Paper February 2012. Oracle Human Capital Management: Leadership that Drives Business Value. How HR Increases Value
An Oracle White Paper February 2012 Oracle Human Capital Management: Leadership that Drives Business Value How HR Increases Value Introduction Joyce Westerdahl shares the story of how Oracle s HR organization
More informationStrategic human resource management toolkit
19 205 Strategic human resource management toolkit The purpose of the toolkit is to provide the basis for conducting a strategic review of human resource management practices in order to develop and implement
More information5/30/2012 PERFORMANCE MANAGEMENT GOING AGILE. Nicolle Strauss Director, People Services
PERFORMANCE MANAGEMENT GOING AGILE Nicolle Strauss Director, People Services 1 OVERVIEW In the increasing shift to a mobile and global workforce the need for performance management and more broadly talent
More informationA Strategic Vision for Human Resources
DISCUSSION DOCUMENT A Strategic Vision for Human Resources Organizational Possibilities Fitting the Pieces Together November 7, 2007 Costa Mesa, CA Framework Systems Theory Strategic Vision for Human Resources
More informationSymbiosis Institute of Business Management (SIBM) - Pune. Research Conference on Innovative Business Strategies. Research Paper on
Symbiosis Institute of Business Management (SIBM) - Pune Research Conference on Innovative Business Strategies Research Paper on Innovation in Human Resource Management, Policies & Practices Submitted
More informationInternational Human Resource Management (IHRM) Nature and concepts of IHRM
International Human Resource Management (IHRM) Dr. Shyamal Gomes Chapter 2: Nature and concepts of IHRM Introduction: The advent of the era of liberalization and globalization along with the advancements
More information1. Dream, Mission, Vision and Values
1. Dream, Mission, Vision and Values This document constitutes Chapter 1 of the Fundamental Texts of CGI Group Inc. It begins with the mission statement of the company and is followed by the vision, the
More informationA guide to strategic human resource planning
A guide to strategic human resource planning By Workinfo.com, www.workinfo.com 1. Introduction A comprehensive Human Resource Strategy plays a vital role in the achievement of an organisation's overall
More informationSYNOPSIS OF THE THESIS ON A STUDY ON HUMAN RESOURCE MANAGEMENT IN BPO WITH SPECIAL REFERENCE TO HIGH EMPLOYEE ATTRITION
SYNOPSIS OF THE THESIS ON A STUDY ON HUMAN RESOURCE MANAGEMENT IN BPO WITH SPECIAL REFERENCE TO HIGH EMPLOYEE ATTRITION JAMES. M. J. Research Scholar Dr. U. Faisal Supervising Teacher INTRODUCTION The
More informationTalent Management. Recruiting and Retaining Top Talent Through Technology. Talent. Every organization wants it, and every organization runs
Talent Management Recruiting and Retaining Top Talent Through Technology Summer 2016 Lockton Companies Talent. Every organization wants it, and every organization runs the risk of losing it at some point.
More informationDefining Human Resources Moving to Strategic HR
Defining Human Resources Moving to Strategic HR P r e s e n t e d b y : S a s k a t c h e w a n S c h o o l B o a r d s A s s o c i a t i o n S c h o o l F o r T r u s t e e s - J a n u a r y 1 7, 1 8,
More informationGuide To Employee Onboarding Programs. How To Engage New Hires From Day One
Guide To Employee Onboarding Programs How To Engage New Hires From Day One The business environment moves fast. It is constantly evolving. New technologies are introduced, processes are optimized, and
More informationWhitepaper. IT Strategies for HR Transformation YOUR SUCCESS IS OUR FOCUS. Published on: Feb 2006 Author: Madhavi M
YOUR SUCCESS IS OUR FOCUS Whitepaper IT Strategies for HR Transformation Published on: Feb 2006 Author: Madhavi M 2009 Hexaware Technologies. All rights reserved. Table of Contents 1. Executive Summary
More informationStudy on Training and Development in the Insurance Sector in India
Study on Training and Development in the Insurance Sector in India Priyanka Vyas (PGDM No.: 12155) Student, SDMIMD, Mysore priyanka12155@sdmimd.ac.in Mousumi Sengupta Professor-HRM, SDMIMD, Mysore mousumi@sdmimd.ac.in
More informationHalifax Regional Municipality (HRM) A Performance Review of the Administration of Training Expenditures
Halifax Regional Municipality (HRM) A Performance Review of the Administration of Training Expenditures February 2014 P a g e 2 Halifax Regional Municipality (HRM) A Performance Review of the Administration
More informationChapter 2 Theoretical Framework JOB SATISFACTION OF EMPLOYEES
Chapter 2 Theoretical Framework JOB SATISFACTION OF EMPLOYEES What is employee satisfaction? Employee satisfaction is the individual employee s general attitude towards the job. It is also an employee
More informationHuman Resource Strategic Plan
Human Resource Strategic Plan (Condensed Version) A dynamic and diverse workforce of highly skilled people working together to deliver excellent service to the community of Winnipeg Vision A dynamic and
More informationHKIHRM HR PROFESSIONAL STANDARDS MODEL
HKIHRM HR PROFESSIONAL STANDARDS MODEL Creating Values For You and For Organisations Setting Standards Recognising s ABOUT HKIHRM The Hong Kong Institute of Human Resource Management (HKIHRM) is the leading
More informationSuccession Planning Process
Planning Process INTRODUCTION planning is a systematic approach to: Building a leadership pipeline/talent pool to ensure leadership continuity Developing potential successors in ways that best fit their
More informationBuilding a Unique Total Rewards and HR System For A Unique Company At
Building a Unique Total Rewards and HR System For A Unique Company At Since Starbucks isn t your typical company, this isn t a typical case study. Rather than focusing on a single reward program or even
More informationA COMPARATIVE STUDY OF WORKFORCE DIVERSITY IN SERVICE AND MANUFACTURING SECTORS IN INDIA
IMPACT: International Journal of Research in Business Management (IMPACT: IJRBM) ISSN(E): 2321-886X; ISSN(P): 2347-4572 Vol. 2, Issue 3, Mar 2014, 1-8 Impact Journals A COMPARATIVE STUDY OF WORKFORCE DIVERSITY
More informationHRM. The importance of HRM. Why Human Resource Management (HRM) is important for organizations today to make
HRM The importance of HRM Why Human Resource Management (HRM) is important for organizations today to make their Human Resource into a competitive advantage Mr. CHUOP Theot Therith (2009), MBA, BIT, DPA
More informationEmployee Engagement Drivers for Organizational Success
Global Journal of Management and Business Studies. ISSN 2248-9878 Volume 3, Number 6 (2013), pp. 675-680 Research India Publications http://www.ripublication.com/gjmbs.htm Employee Engagement Drivers for
More informationWelcome to today s training on how to Effectively Sell SAP ERP! In this training, you will learn how SAP ERP addresses market trends and
Welcome to today s training on how to Effectively Sell SAP ERP! In this training, you will learn how SAP ERP addresses market trends and organizations business needs. 1 After completing this lesson, you
More information2015 Trends & Insights
Asia Pacific Mobility The Asia Pacific Mobility Brookfield Global Relocation Services Trends & Insights report is reflective of the global economy which is strongly tied with the economic realities of
More informationIT and CRM: A case study of State Bank of India
International Journal of Research Studies in Management 2016 April, Volume 5 Number 1, 65-69 IT and CRM: A case study of State Bank of India Kumar, Santosh ICBM SBE, Attapur, Hyderabad, India Malyadri,
More informationhrpa.ca/ac2016 #HRPA2016 Recruiting in a Competitive Market 1
hrpa.ca/ac2016 #HRPA2016 Recruiting in a Competitive Market 1 MAURA DYER 15 YEARS Online Senior Director of Talent Acquisition, Rogers Facilitating the recruitment, engagement, and development of top talent
More informationSHARED SERVICES OR OUTSOURCING?
SHARED SERVICES OR OUTSOURCING? Assessing Scope, Process Maturity and Organizational Design Kevin Lewis, ISG Director; CPA, CGMA www.isg-one.com INTRODUCTION As organizations grow in size and complexity,
More information7 DRIVERS FOR BUILDING EMPLOYEE ENGAGEMENT: FROM HIRE TO RETIRE
7 DRIVERS FOR BUILDING EMPLOYEE ENGAGEMENT: FROM HIRE TO RETIRE Insights from Ceridian s 4th Annual Pulse of Talent Survey EXECUTIVE SUMMARY The insights provided by more than 800 working Canadians show
More informationKnowledge Transfer Campaign
1 Knowledge Transfer Campaign A Concept Note Civil Service Bureau of Georgia Civil Service Reform and Development Department 2 Knowledge Transfer Campaign in Public Agencies of Georgia Aim of the KTC Knowledge
More informationTalent Development Coordinator Job Description
Talent Development Coordinator Job Description Company: Northwestern Michigan College Salary Grade: 14 Functional Job Title: Talent Development Coordinator Effective Date: 9/23/2013 Functional Job Code:
More informationDEVELOPING AN INTEGRATED TALENT MANAGEMENT PROGRAM. A Human Resource Management Framework
DEVELOPING AN INTEGRATED TALENT MANAGEMENT PROGRAM A Human Resource Management Framework HR POLICY AND PLANNING DIVISION HUMAN RESOURCE BRANCH Public Service Secretariat April, 2008 Government of Newfoundland
More information1. CORPORATE SUPPORT SERVICES DEPARTMENT - HUMAN RESOURCES DIVISION
1. CORPORATE SUPPORT SERVICES DEPARTMENT - HUMAN RESOURCES DIVISION (i) CHIEF MANAGER - COMPENSATION AND BENEFITS, AND HR ADMINISTRATION (Grade KRA 7 ) JOB DESCRIPTION FORM Date: Kenya Revenue Authority
More informationState of Louisiana Office of Information Technology. Human Capital Management
State of Louisiana Office of Information Technology Table of Contents Executive Summary Current State Assessment Recommended Approach Recruiting and Hiring Training Career Paths and Deployment Performance
More informationBusiness Architecture: a Key to Leading the Development of Business Capabilities
Business Architecture: a Key to Leading the Development of Business Capabilities Brent Sabean Abstract: Relatively few enterprises consider themselves to be agile, i.e., able to adapt what they do and
More informationSelf Assessment Tool for Principals and Vice-Principals
The Institute for Education Leadership (IEL) brings together representatives from the principals' associations, the supervisory officers' associations, councils of directors of education and the Ministry
More informationMotivation and Retention: HR Strategies in Achieving Quality of Work Life
Global Journal of Management and Business Studies. ISSN 2248-9878 Volume 3, Number 7 (2013), pp. 763-768 Research India Publications http://www.ripublication.com/gjmbs.htm Motivation and Retention: HR
More informationLeadership Competency Self Assessment
USDA Virtual University School of Talent Management Leadership Essentials Certificate Program Leadership Competency Self Assessment Building Blocks for Workforce Development Based on OPM Competencies Updated:
More informationCORPORATE LEADERSHIP COUNCIL JULY 2005 www.corporateleadershipcouncil.com
CORPORATE LEADERSHIP COUNCIL JULY 2005 www.corporateleadershipcouncil.com LITERATURE Integrating Performance Management and Talent Review Processes Finding 1: Performance management involves the entire
More informationRecruiting & Retention Opportunities for the Energy Industry in a Changing Environment. James Wright Managing Director Energy Practice
Recruiting & Retention Managing Director Energy Practice Nearly 50 percent of the workforce in the energy sector plan to retire within the next 10 years, causing an intellectual gap in the industry. The
More informationARHINFUL LORETTA ABA A (844974) SAM PETRA MENSIMAA (844794) AHMED SK ASHIF (843888)
GROUP MEMBERS ARHINFUL LORETTA ABA A (844974) SAM PETRA MENSIMAA (844794) AHMED SK ASHIF (843888) P W 1 THE HRM BUSINESS MODEL OF ENTERPRISE LIFE ASSURANCE COMPANY GHANA (ELAC) CONTENT ENTERPRISE LIFE
More information2009 Talent Management Factbook
2009 Talent Management Factbook Executive Summary Karen O Leonard Principal Analyst May 2009 BERSIN & ASSOCIATES RESEARCH REPORT V.2.0 2009 Talent Management Factbook: Executive Summary i The Bersin &
More informationThe shift from learning to talent management (TM) is resulting in organizational. What Lies Ahead: The Next Evolution of Learning Leaders
[COVER STORY] What Lies Ahead: The Next Evolution of Learning Leaders B Y DAVID LAMB The shift from learning to talent management (TM) is resulting in organizational changes. With the evolvement of TM
More informationA new era for HR. Trinity College Dublin Human Resources Strategy 2014 to 2019
A new era for HR Trinity College Dublin Human Resources Strategy 2014 to 2019 Introduction This revised HR strategy is a response from the HR function in College to the new College Strategy 2014-2019,
More informationapplication and on-boarding for engineering professionals
application and on-boarding for engineering professionals Start with communication and transparency By joe lampinen introduction /02 On-boarding is becoming one of the most common challenges cited by engineering
More informationThey are four traits critical to an employee s
Enterprise Mentoring, Meet HR Randy Emelo Talent managers can make mentoring a critical part of organizational and strategic goals by integrating it with hr. They are four traits critical to an employee
More informationBuilding HR Capabilities. Through the Employee Survey Process
Building Capabilities Through the Employee Survey Process Survey results are only data unless you have the capabilities to analyze, interpret, understand and act on them. Your organization may conduct
More informationOracle Buys Taleo Adds Leading Talent Management Cloud Offering to the Oracle Public Cloud
D R A F T Oracle Buys Taleo Adds Leading Talent Management Cloud Offering to the Oracle Public Cloud April 5, 2012 Oracle is currently reviewing the existing Taleo product roadmap
More informationInternational Journal of Scientific & Engineering Research, Volume 5, Issue 1, January-2014 1161 ISSN 2229-5518
International Journal of Scientific & Engineering Research, Volume 5, Issue 1, January-2014 1161 Performance appraisal System of cooperative banks in pune region: Its implication to employee s performance.
More informationHuman Resources Division Cornell University. Strategic Plan
Human Resources Division Cornell University Strategic Plan Executive Summary The HR function continues to provide critically important services to Cornell. However, we must continue to evolve in order
More informationHR Capacity Check. Overview of the Capacity Assessment Tool
HR Capacity Check Overview of the Capacity Assessment Tool Objectives The e-government of the Human Capacity Resources Check Capacity Check A diagnostic tool to assess the current and future (desired)
More informationE- PERFORMANCE MANAGEMENT
E- PERFORMANCE MANAGEMENT Ravisha B Assistant Professor, MSNM Besant Institute of PG Studies, Bondel, Mangalore,DKD, Karnataka, India. 575008 Pakkeerappa P Professor Department of Business Administration,
More informationQUALITY ASSURANCE POLICY
QUALITY ASSURANCE POLICY ACADEMIC DEVELOPMENT & QUALITY ASSURANCE OFFICE ALPHA UNIVERSITY COLLEGE 1. BACKGROUND The Strategic Plan of 2003-2005 E.C of Alpha University s defines the direction Alpha University
More informationThe Importance of Succession Planning and Best Practices. Shellie Haroski, SPHR
The Importance of Succession Planning and Best Practices Shellie Haroski, SPHR Questions to consider What percentage of your employees will retire in the next 5 years? 10 years? What percentage of your
More informationH U M A N R E S O U R C E S F R A M E W O R K
HALIFAX REGIONAL MUNICIPALITY Planning for Change Seizing Opportunities Safeguarding Our Future H U M A N R E S O U R C E S F R A M E W O R K Why Are We Here Today? To inform Council about our greatest
More informationPlanning for Organisation wide change and managing it ABC* Foods Pvt Ltd. Organisation Context of ABC Foods:
Planning for Organisation wide change and managing it ABC* Foods Pvt Ltd. Organisation Context of ABC Foods: ABC Foods is one of the leading names in the food industry, and have been around since early
More informationPERFORMANCE ASSESSMENT OF EMPLOYEES IN ORGANISATION A CASE STUDY
PERFORMANCE ASSESSMENT OF EMPLOYEES IN ORGANISATION A CASE STUDY Veena Datar Lecturer, Humanities Department, Samrat Ashok Technological Institute (Deg) Vidisha, M.P. 464001, India Manorama Saini Reader,
More informationGuide on Developing a HRM Plan
Guide on Developing a HRM Plan Civil Service Branch June 1996 Table of Contents Introduction What is a HRM Plan? Critical Success Factors for Developing the HRM Plan A Shift in Mindset The HRM Plan in
More informationOrganizational Change: Managing the Human Side
Organizational Change: Managing the Human Side Based on findings from the American Productivity & Quality Center s 1997 Organizational Change consortium benchmarking study Changing Regulatory or Legal
More informationThis chapter assesses how efficient we are as a development institution. The 15 indicators show the
Chapter 7 The organisation s efficiency This chapter assesses how efficient we are as a development institution. The 15 indicators show the progress we have made in reforming and strengthening our structures
More informationRISK BASED INTERNAL AUDIT
RISK BASED INTERNAL AUDIT COURSE OBJECTIVE The objective of this course is to clarify the principles of Internal Audit along with the Audit process and arm internal auditors with a good knowledge of risk
More informationPNG Institute of Banking and Business Management
PNG Institute of Banking and Business Corporate Plan 2015-2017 Table of Contents Organizational Profile History and Legal Structure Strategic Business Units Vision, Mission, Values Team Strategic Business
More informationA SilkRoad TalentTalk Whitepaper. Talent Management in Higher Education The Way Forward
A SilkRoad TalentTalk Whitepaper Talent Management in Higher Education The Way Forward 1 // Talent Management in Higher Education: The Way Forward Institutions of higher education face many challenges
More informationTALENT MANAGEMENT A KEY BUSINESS DRIVER
TALENT MANAGEMENT A KEY BUSINESS DRIVER Today, every CEO s key business priorities include retention of existing talent as well as attracting the best talent from outside the organization. Various market
More informationHR Professionals Building Human Capital
Human Resource WSQ 1 Marina Boulevard #16-01 One Marina Boulevard Singapore 018989 Tel: 6883 5885 Fax: 6512 1111 Email: http://portal.wda.gov.sg/feedback Website: www.wda.gov.sg Printed in Feb 2015 HR
More information360 FEEDBACK: DEVELOPING AN EFFECTIVE SYSTEM
360 FEEDBACK: DEVELOPING AN EFFECTIVE SYSTEM 3 PROGRAM OVERVIEW About the Training Program During recent years, organizations have sought new ways to develop performancemanagement systems that help employees
More informationHUMAN RESOURCES. Management & Employee Services Organizational Development
Management & Employee Services Organizational Development Human Resources Department FY 2014-15 BUDGETED POSITIONS DIRECTOR.90 FTE * Human Resources Business Partner 1 FTE Human Resources Business Partner
More informationHUMAN RESOURCE MANAGEMENT IN MAKE IN INDIA. Dr. NIRU SHARAN Assistant Professor Amity Law School, Noida
HUMAN RESOURCE MANAGEMENT IN MAKE IN INDIA Dr. NIRU SHARAN Assistant Professor Amity Law School, Noida A country is what its people are, and therefore definitely the success of a project will depend on
More informationA study on the Employer Brand Building activities at Titan PED Division
International Journal of Business and Management Invention ISSN (Online): 2319 8028, ISSN (Print): 2319 801X Volume 3 Issue 6 June. 2014 PP.38-42 A study on the Employer Brand Building activities at Titan
More informationGENDER DIVERSITY STRATEGY
GENDER DIVERSITY STRATEGY Purpose TMB s Gender Diversity Strategy acknowledges the value of a gender diverse workforce and details our commitment to ensuring that all workplace policies support and enable
More informationProject Management Office Charter
Old Dominion University Office of Computing and Communication Services Project Management Office Charter Version: 1.0 Last Update: February 18, 2010 Created By: Anthony Fox, PMP OCCS Project Management
More informationTalent management. Khamis 2 hb Jun 2011 1-2 petang
Talent management Khamis 2 hb Jun 2011 1-2 petang TALENT MANAGEMENT(TM) NEED FOR EFFECTIVE TM PROCESS: Provide a focus for investment Place subject of talent high in the corporate agenda Desirable objective
More informationContents WHITE PAPER. Introduction
Contents Introduction... 2 Focus Areas for Digital Transformation of Your Business Systems... 3 User Experience Transformation - Re-Design for modern user experience... 4 Cloud enablement Augment Digital
More informationAligning Recruitment to Talent Management Efforts Article By Kevin Vince Fernando PhD, DBA, MBA, MBus (Prof Accounting), MM, FSBP (UK)
Aligning Recruitment to Talent Management Efforts Article By Kevin Vince Fernando PhD, DBA, MBA, MBus (Prof Accounting), MM, FSBP (UK) Introduction The design and deployment of winning business strategy
More informationLeadership and Innovative Management Center of Excellence
Leadership and Innovative Management Center of Excellence This center has developed a unique vision of how to help each client pave their way to greater success. Today's challenging economy calls for global
More informationChange Management- A Challenge in Supply Chain Management
Global Journal of Management and Business Studies. ISSN 2248-9878 Volume 3, Number 5 (2013), pp. 549-554 Research India Publications http://www.ripublication.com/gjmbs.htm Change Management- A Challenge
More informationCHAPTER 3 - CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
CHAPTER 3 - CUSTOMER RELATIONSHIP MANAGEMENT (CRM) 3.1 INTRODUCTION The most important purpose of any service orientated organisation is to retain customers. It is critical for any organization to keep
More informationTOYOTA AND ITS COMPONENT SUPPLIERS CASE STUDY
TOYOTA AND ITS COMPONENT SUPPLIERS CASE STUDY Automobiles, which make full use of the technology for the day are necessities of life in the world. Even in the Antarctica or in the deserts of the Middle
More informationTHE CORPORATION OF THE CITY OF WINDSOR POLICY
THE CORPORATION OF THE CITY OF WINDSOR POLICY Service Area: Office of the City Clerk Policy No.: HRDEV POL - 0001 Department: Human Resources Approval Date: March 23, 2015 Division: Organizational Development
More informationReimagine Work CORNERSTONE INSIGHTS
Reimagine Work CORNERSTONE INSIGHTS WORK IS CHANGING Whether you re ready for it or not, the future of work is now. The new way of work is multigenerational, multi-geographical, multi-cultural, and location-agnostic
More informationADAPTATION OF EMPLOYEES IN THE ORGANIZATION AND ITS IMPORTANCE IN TERMS OF HUMAN RESOURCE MANAGEMENT
114 Management and Economics ADAPTATION OF EMPLOYEES IN THE ORGANIZATION AND ITS IMPORTANCE IN TERMS OF HUMAN RESOURCE MANAGEMENT Jaroslav NEKORANEC Jaroslav.Nekoranec@aos.sk Lenka NAGYOVÁ lenka.nagyova@mil.sk
More informationChange Management. Tools and Techniques for Change Management Success
Change Management Tools and Techniques for Change Management Success Insert Title Here INTRODUCTION ScottMadden has long recognized the managerial challenges caused by change. Our clients consider our
More informationCommunity College of Philadelphia Administrative Function and Support Service Audit Corporate Solutions. Executive Summary
Community College of Philadelphia Administrative Function and Support Service Audit Corporate Solutions Executive Summary Introduction to Function/Service Description and History Corporate Solutions is
More informationCase Study-Leading Organizational Change. Creating a Strategy for Leadership Development and Capacity Building through Organization Development
Case Study-Leading Organizational Change Creating a Strategy for Leadership Development and Capacity Building through Organization Development Forward: During our recent ODCC certification program in Boca
More informationOBJECTIVES. To discuss what succession planning is. To discuss what succession planning is NOT. To discuss why is succession planning needed?
SUCCESSION PLANNING OBJECTIVES To discuss what succession planning is To discuss what succession planning is NOT To discuss why is succession planning needed? To discuss the basics of succession planning
More informationUniversities for the benefit of Finland
Professors and Researchers VISION Universities for the benefit of Finland Constitution of Finland 16 The freedom of science, the arts and higher education is guaranteed. 123 The universities are self-governing,
More informationWhitepaper Enable Talent Management Through Fusion
Enable Talent Through Fusion Hexaware Technologies. All rights reserved. Enable Talent Through Fusion Table of Contents 1. Why Talent 3 2. Employee engagement through Talent 3 2.1. Fusion as a Technology
More informationA career with AlSafwa. Your. Questions
A career with AlSafwa Your Questions 1 Summary Be proactive [1-4 ] 6 7 8 9 What does AlSafwa expect of me as an employee? What can I expect of AlSafwa? Who is involved in my development at AlSafwa? How
More informationInvestigate the relationship between Total Quality Management (TQM) and Human Resources Management (HRM)
Investigate the relationship between Total Quality Management (TQM) and Human Resources Management (HRM) 1Ehsan Behdadmanesh,2Maryam Moharrampour*,3 Sara Esfandiyari, 4Adib Asgarzadeh 1Department of Accounting,
More informationRevised Human Resources Strategy
Background Revised Human Resources Strategy WHO is a knowledge-based organization, and depends on a highly skilled, flexible and motivated workforce 1 1. The HR strategy currently in effect, Build One
More informationCareer Development and Succession Planning. Changing Landscape of HR 2012 Conference
Career Development and Succession Planning Changing Landscape of HR 2012 Conference Overview Career Development Program Succession Planning Process Benefits Reduced organizational risk. Increased productivity.
More information