Global Cloud Based BPO Market

Transcription

1 Brochure More information from Global Cloud Based BPO Market Description: About cloud-based BPO Over the years, enterprises worldwide have become increasingly dependent on technology and various software products to run their business and drive revenue growth. This trends is expected to intensify, and therefore the role of outsourcing the business processes to third party vendors has become vital and it directly contributes to the organization s agenda. Cloud computing has powered many SMEs business with remote workforces to be competitive in the market. It has provided enterprises with an opportunity to work together without any geographical constraints. In addition, it has also helped many organization to strengthen their customer base through modern innovative infrastructure that aids them to perform business operations real-time without any bandwidth limitation and latency. The increased need for cost effective business process is playing a significant role in shaping the future of the global cloud-based BPO market. Recently, most of the business enterprises are looking forward to incorporate their various business process to cloud to gain a competitive advantage across all major verticals in emerging market. Moreover, the integration of various business process in cloud is predicted to amplify the growth of the business further, while ensuring the compliance and regulatory standards. The report forecasts the global cloud-based BPO market to grow at a CAGR of percent over the period Covered in this report This report covers market segmentation by services: HR, finance and accounting, payments, customer management, e-commerce, and others (such as advertising, supply management and industry operations) and by geography. In addition, it covers the information about the overview of cloud market and its deployment models and sub-segments: IaaS, PaaS and SaaS. The report, Global Cloud-based BPO Market , has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the global cloud-based BPO market landscape and its growth prospects in the coming years. It also includes profile of key vendors operating in this market. Key vendors - Accenture - Cognizant - IBM - SAP - TCS Other prominent vendors - ADP - Atos - CA Technologies - Capgemini - CSC - Firstsource - Fujitsu - Genpact - HCL Technologies - HP - Infosys - NGA Human Resources - Oracle - Sungard - Wipro - WNS - Xerox

2 Market drivers - Increased focus toward cost effective business operation - For a full, detailed list, view the full report Market challenges - Security and data privacy issues - For a full, detailed list, view the full report Market trends - Cloud brokerage services - For a full, detailed list, view the full report Key questions answered in this report - What will the market size be in 2019 and what will the growth rate be? - What are the Key market trends? - What is driving this market? - What are the challenges to market growth? - Who are the key vendors in this market space? - What are the market opportunities and threats faced by the key vendors? - What are the strengths and weaknesses of the key vendors? Contents: PART 01: Executive summary Highlights PART 02: Scope of the report Market overview Top-vendor offerings PART 03: Market research methodology Research methodology Economic indicators PART 04: Introduction Key market highlights PART 05: Market landscape Market overview Market size and forecast Advantages of cloud-based BPO Global BPO market Global cloud computing market Five forces analysis PART 06: Overview of cloud computing Overview Cloud service segmentation PART 07: Market segmentation by services HR services market E-commerce services market Payment services market Customer management services market F&A services market Others services market PART 08: Geographical segmentation Segmentation of global cloud-based BPO market by geography 2014 Market segmentation by geography PART 09: Market drivers

3 PART 10: Impact of drivers PART 11: Market challenges PART 12: Impact of drivers and challenges PART 13: Market trends PART 14: Vendor landscape Competitive scenario Key vendors Other prominent vendors PART 15: Key vendor analysis Accenture Cognizant IBM SAP TCS PART 16: Appendix List of abbreviations PART 17: About the Author List of Exhibits Exhibit 01: Global cloud-based BPO market ($ billions) Exhibit 02: Global BPO Market ($ billions) Exhibit 03: Global cloud computing market ($ billions) Exhibit 04: Five forces analysis Exhibit 05: Benefits of cloud computing Exhibit 06: Advantages and disadvantages of a public cloud Exhibit 07: Different layers of a private cloud Exhibit 08: Advantages and disadvantage of a private cloud Exhibit 09: Advantages and disadvantages of a hybrid cloud Exhibit 10: Comparison of public, private, and hybrid clouds Exhibit 11: Types of cloud services model and sub-segmentation Exhibit 12: Global cloud-based BPO market by services 2014 Exhibit 13: Global cloud-based BPO market by services Exhibit 14: HR services market ($ billions) Exhibit 15: E-commerce services market ($ billions) Exhibit 16: Payment services market ($ billions) Exhibit 17: Customer management services market ($ billions) Exhibit 18: F&A services market ($ billions) Exhibit 19: Others services market ($ billions) Exhibit 20: Market segmentation by geography 2014 Exhibit 21: Market segmentation by geography Exhibit 22: Impact of drivers Exhibit 23: Impact of drivers and challenges Exhibit 24: Cloud service brokerage model Exhibit 25: Cognizant Technology Solutions: Business segmentation by revenue 2014 Exhibit 26: Cognizant Technology Solutions: Business segmentation by revenue 2013 and 2014 ($ billions) Exhibit 27: Cognizant Technology Solutions: Geographical segmentation by revenue 2014 Exhibit 28: SAP: Business segmentation by revenue 2014 Exhibit 29: SAP: Business/product segmentation by revenue 2013 and 2014 ($ billions) Exhibit 30: SAP: Geographical segmentation by revenue 2014 Exhibit 31: TCS: Business segmentation by revenue 2015 Exhibit 32: TCS: Business segmentation by revenue 2014 and 2015 Exhibit 33: TCS: Geographical segmentation by revenue 2015 Ordering: Order Online -

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