Testimonials and Case Studies

Transcription

1 Testimonials and Case Studies Tailormade Conference Management has been operating since September The main services that are offered are: VENUE SELECTION - FREE Venue finding service according to client s location, budget, meeting requirements and quality aspirations. Applies to anywhere in the UK. Finding, reserving and confirming overnight accommodation, for business and conference related activities with directions to the venue also provided Advice on event programme, themes and itinerary Recommend third party suppliers such as Audio Visual and Transport Compile all contractual administration between client and suppliers Assistance with ticket reservations for train, air and car travel Invoice checking procedure EVENT ADMINISTRATION Coordination of all pre-event administration with the venue(s) Compilation of rooming lists, advice on key points of detail Production of delegate name badges Directions to venue service for all delegates Management / production and delivery of all delegate registration packs / gifts/ mementoes / welcome letters / agendas. EVENT MANAGEMENT AND CO-ORDINATION Pre Conference meet with venue on the day Visual check of all areas / equipment to be used on the day Preparation of all directional signage Registration of delegates on arrival Coordination of timings on the day with the venue Pre-check of all critical break times for quality Conference evaluation service, produce paperwork and results Liaison with secondary suppliers such as A.V. TELEMARKETING Database cleansing prior to mailings being sent Product or event invitation follow up Event ticket sales Sponsorship or exhibition sales

2 Case Study 1: Venue Find Venue Find Overview: The Adjudication Panel for England needed to find venues in all parts of the country to support tribunals that needed to be held. Selection of venues Negotiation of prices Creation of reports for the Adjudication Panel with a minimum of three venues per location, and within a specific budget Issue confirmation to the venue and the client Assistance with cancellations if required including negotiation of charges. TCM provide a prompt, reliable service that helps The Adjudication Panel for England choose venues for Tribunals that are held across the country. When you are dealing with locations as diverse as Thetford and St Austell, TCM help save us a great deal of time. Yours sincerely Manager, The Adjudication Panel for England

3 Case Study 2: Product Launch for Agricultural company Project Overview: Product launch of cereal fungicide product to major distributors, farmers and and advisors throughout January and February. 32 venues involved throughout England, Scotland, Ireland and Wales attendees over the 7 week period, in Rugby venues. Selection of venues, site visits Selection of branded vehicle to accompany the tour Arrangement of all transport and audio visual requirements All pre-event administration with venues and hotels Telemarketing follow up with all invited attendees to check attendance Problem solving as necessary for traffic delays, late arrivals Feedback received from the client was positive. The customers that were invited were also extremely positive about the events, and the on site hospitality provided by TCM. The client commented that this was one of the most successful product launches ever. Since the road show the new product has gone to market and has sold out in the first few weeks.

4 Project Overview: Case Study 3: Road Show for Major Supermarket 12 events to help cement customer loyalty between the supermarket and their Wine Club members. The events took place throughout the UK over a 4 week period involving over 5,000 customers. At each venue there were: 14 suppliers exhibiting with over 120 wines for customers to taste. Tutored wine tasting with a celebrity guest speaker, Matthew Jukes or Charles Metcalfe A selection of the cheese and biscuits for customers to sample Selection of venues, site visits All pre-event administration with venues Coordination of the mailing to invited customers Dressing of each venue Receipt, transportation and storage of all wine and food stocks for each venue Retail sales, and stock management Feedback received from the supermarket personnel, their external suppliers and customers after a series of nationwide events has been of the highest order Consistently excellent, very good people, very hard working, always helpful. They were excellent, a good team spirit with great enthusiasm.

5 Case Study 4: Venturefest Yorkshire Project Overview: A one day event that provides advice, connections, investment presentations and networking opportunities for entrepreneurs in high growth sectors. The event involves 1500 delegates, a breakfast event, a number of seminars, +100 exhibitors, keynote presentations and culminates in a large dinner and awards ceremony for 300 guests. Overall project manager for the event Selection of contractors to run the event Securing funding from sponsors Selling of stands to exhibitors Selection of speakers and content at the event Communication to the Board of Directors Management of social media on Twitter & LinkedIn Problem solving as necessary on the event day None of it would have happened without the dedication & support of yourself & your team at Tailormade Conferences. As a Director I would personally like to express my thanks to you for doing a brilliant job in very difficult circumstances. Anne Salisbury, Director, Venturefest Yorkshire.

6 Case Study 5: Foundation Project Overview: A series of events to celebrate Foundation s 25 year anniversary. This involved 2 customer away days, a charity sky dive and a final high profile event for stakeholders. 60 people attended each of the customer away days and 200 people attended the stakeholder event. Throughout the duration of the project, TCM also assisted with a successful re-brand of the organisation from Foundation Housing to Foundation UK. Overall project manager for the events Selection of venues to host all three events Coordination of design of invitations to customers and stakeholders Procurement and advice on rebranding collateral Selection of entertainment to support the events All pre-event administration for all three events Problem solving as necessary on the event day At the outset, you promised to over deliver and I thought that was pretty bold. I have to say you have done just that. I would certainly recommend TCM to anyone. Steve Woodford, Chief Executive, Foundation.