Telemarketing. trust the Experts. professionals. focus growth sales results
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1 Telemarketing professionals trust the Experts focus growth sales results
2 who we are We are the experts in lead generation and appointment setting to a variety of industries with a focus on the IT industry. Our team have conducted various campaigns for some of the biggest IT brand names in the industry, we have delivered a significant ROI for them and helped boost their bottom line and we can do the same for you. Telemarketing Professionals is a boutique telemarketing agency that is able to customize a campaign to suite your requirements. We operate from Sydney and look forward to partnering with you to build your brand image in the market and help grow your business. Our core focus is B2B (Business to Business) out bound calls. We can assist you with marketing your business and services to Australian and New Zealand. Whether calling to your existing database or helping you tailor a marketing list that focus s on your sweet spot, we can help. Telemarketing Professionals have experience in marketing to a variety of industries including Financial, Banking, Marketing, Events and Seminars but our focus is on IT. Whatever your campaign we can work with you to develop a strategy that will help you achieve the results you re looking for. We are confident that the results of your campaign will pay for themselves many times over in the near future and coming years. Let us partner with you to ensure that this is one of your best years ever. flexible solutions for your telemarketing needs why telemarketing Did you know that Telemarketing is one of the only marketing methods where you can be sure to get though to the decision maker promoting your brand and product offering? The majority of adds go unread, the majority of mail gets deleted or thrown in the bin and most banner adds or pay per click adds seem to have all the wrong people clicking on them for all the wrong reasons. They are either unqualified, not the decision maker, just looking, researching, competitors or have no budget. So don t throw you marketing budget down the tube. Let us help provide you with a direct ROI for every dollar you spend.
3 don t let this happen to you Some sales and marketing managers often ask the question Shouldn t we just get our sales people to do the prospecting and generate their own leads? Good question. Most do. However, based on the Perato Principle (80/20 rule) if we want to double our productivity and income we need to focus on our highest value activities and delegate, delete or outsource the rest. Sales Consultants are highly skilled and salaried and are paid to do three things prospect, present (sell) and follow up (close). Ideally a sales consultant should spend about 1/3 on each, however most find their prospecting time gets crowded out by training, meetings, phone calls, s and just plain procrastination, before they know it the pipelines are dry and so are the sales. Don t let this happen to you! Let us provide you with a stream of quality leads and get your sales people focused on what they do best presenting and closing. why outsource your telemarketing Many people ask Wouldn t it just be cheaper if we did our own telemarketing internally? When taking into account the cost of calls and hiring someone it may appear so. However when taking into account the other pieces of the big picture it soon becomes apparent that this is not the case. Things such as hiring the right person, time interviewing, training, high turn over of this industry, the close supervision required, mentoring and motivating, monitoring calls, scripts, reporting, office space and other required resources, level of expertise in this area to name a few. It very soon becomes apparent that it would be cheaper to focus on what you or your business do best and outsource the telemarketing. partner with us Our team have extensive experience in executing telemarketing campaigns for some of Australia s largest IT brand names. We only use Australian based representatives. We provide a high level of interaction with the clients we run campaigns for ensuring the script is closely aligned with your requirement, providing and seeking feedback often to ensure we have the maximum success. Our team are carefully chosen for a mature level of experience in dealing with corporate clients in a professional manner, must have extensive sales and cold calling experience as well as have a good understanding of the industry we are serving. Telemarketing Professionals management team have over 20 years experience in sales and marketing to the Events, Seminars, Finance, Banking and IT industry. We have invested heavily in sales training over the years to ensure we get the maximum productivity and work smart. We are more than confident you will be extremely happy with our results.
4 our services Telesales Sales consultants are a necessary - but expensive - part of your business, so why not get them focused on hire value, harder to win, complex or new business sales. Let us handle your low value sales such as up selling, cross selling, renewals, win back, seasonal or easier sales products or services. Lead Generation We pride ourselves on generating quality leads, by focusing on what is important to you. Our team have extensive sales training and cold calling experience. Appointment Setting More than lead generation involves a special set of skills, to be able to get the clients interest, build rapport, give just enough information to gain interest (without selling yourself out of the appointment), qualifying and confirming all relevant details. Not everyone can pull this off! Event & Seminar Invitation and Confirmation We are all familiar with how embarrassing, demoralizing and expensive an empty seminar is. Let us help you make yours a great success. We will invite, confirm and even follow up your seminar attendees to gain their level of interest and pass you the warm leads for your sales people to close. Online Enquiry Form Filter Do you get a lot of form enquiries, we can call the enquiries and sift the wheat from the chaff and only pass on the quality leads, while closing the rest off that are not qualified, researching or just looking. Customer Satisfaction How satisfied are you customers? What could your business do to increase their satisfaction and improve their custom? We ll help design a research campaign based on your requirements, at the end of the campaign we ll analyse the data and provide you a detailed report with stats, graphs and charts. Win / Loss Analyse your sales presentations, why are you winning? Why are you loosing? Who are you loosing too? What could be improved? Database Cleansing It s expensive and unprofessional marketing to people who are no longer at the company. Let us help you get your marketing aimed at the right target again, which will result in an immediate increase in response rate and turn over. Direct Mail & Campaigns It can be very powerful to combine a mail or campaign with your telemarketing campaign. We can provide you with the opt ins and addresses for you to do this or we can do it for you. Marketing Lists We can help broker the best list for you from our list suppliers. We will help you find the best list provider according to your sweet spot. Update your Database (Match and Append) We can electronically import all of your data from your CRM or customer list. We can then match them against our updated records adding relevant details such as telephone number, business address, contacts, ANSIC codes, industry and other information as required. This can help you segment your customers for more tailored marketing campaigns.
5 our key focus Prospecting for new business is the most important priority of any business as it s the life blood. However most sales people HATE cold calling! They will do anything they can to procrastinate and not cold call. This results in poor pipe lines, poor sales and over time can be the downfall of any business. Let your sales people and consultants focus on what they do best Selling and Delivering Service. Let us take the pain out of prospecting for you by providing you with a stream of warm quality leads that are interested in your offering and looking forward to hearing from you! whatever your campaign we can work with you confidence You can be sure that we will market your business and brand name with the greatest level of professionalism. We care about your campaign and success as much as you do, as we would like to have you as another happy customer that keeps coming back and have you recommend us to others. Please give us a call to on discuss your requirement, or better sill complete our campaign enquiry form on our contact page: contact us Telemarketing Professionals Suite 14, 876A Pittwater Road, Dee Why NSW 2099 T: F: E: enquiries@telemarketingprofessionals.com.au Telemarketing Professionals
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